Business Details
23 Years
experience
Emergency
services
Your Trusted IT Partner in Cleveland
CGB Tech has been delivering comprehensive IT solutions since 2003, prioritizing exceptional service and customer satisfaction. Our team of certified experts specializes in managed IT services, cybersecurity, and IT project management, serving businesses across Cleveland and surrounding areas. With over two decades of experience, we employ proactive 24/7 monitoring to minimize downtime and implement robust security measures including firewalls and intrusion detection systems. Our tailored approach addresses the unique needs of professional services firms, financial institutions, and non-profits, offering predictable pricing models that reduce IT expenses by up to 50% compared to in-house teams.We maintain transparent billing practices and provide both remote and on-site support, backed by proven client satisfaction through quarterly business reviews and a dedicated account manager system. Our commitment to innovation ensures clients receive enterprise-grade technology solutions at accessible costs.
Services
Managed IT Services
Cybersecurity Solutions
IT Project Management
Data Backup Recovery
Network Assessments
Cloud Migration
Workstation Upgrades
Security Training
Disaster Recovery
Virtualization Services
Details
- Year established: 2003
Highlights and features
- 24/7 proactive IT monitoring minimizes business downtime
- Customized cybersecurity solutions with firewalls and intrusion detection
- Transparent flat-rate pricing model with no hidden fees
- Certified experts with 20+ years of local business experience
- Quarterly business reviews ensure continuous service improvement
What people say
Outstanding technology partner
Certified experts and knowledgeable
Saved us time and money
Responsive and resourceful
Proactive problem solving
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of your technology infrastructure. We handle help desk support, vendor management, backups, and disaster recovery for a fixed monthly fee. This enterprise-grade solution reduces costs by up to 50% while ensuring system reliability through proactive maintenance and rapid response protocols.
Cybersecurity Solutions
We implement multi-layered cybersecurity protections including firewalls, intrusion detection systems, and regular security assessments. Our proactive approach combines 24/7 monitoring with employee training programs to prevent breaches. We offer incident response planning and security audits to identify vulnerabilities in your IT infrastructure before they can be exploited.
IT Project Management
From infrastructure upgrades to strategic IT planning, our certified project managers deliver technology initiatives on time and within budget. We handle all aspects including requirements analysis, resource allocation, risk mitigation, and post-implementation support. Our methodology ensures alignment with business objectives while maintaining technical excellence throughout the project lifecycle.
Data Backup Recovery
Our backup and recovery solutions protect critical business data through automated cloud backups and on-premise storage options. We implement tested recovery protocols that minimize downtime during system failures. Regular backup verification ensures data integrity while our 24/7 monitoring system detects potential threats to your information assets.
Network Assessments
We conduct comprehensive evaluations of your network infrastructure to identify performance bottlenecks and security vulnerabilities. Our assessments include configuration documentation, risk analysis, and optimization recommendations. This service helps businesses understand their current technology capabilities and plan for future growth requirements.
Questions
What industries do you specialize in?
We focus on professional services firms (attorneys, accountants, architects), financial institutions, and non-profits throughout Northeast Ohio.
Do you offer 24/7 IT support?
Yes, our proactive monitoring and rapid response team operates 24 hours a day, 7 days a week to minimize business downtime.
How do your cybersecurity services work?
We implement multi-layered protection including firewalls, intrusion detection, employee training, and continuous monitoring to prevent security breaches.
What's included in managed IT services?
Our managed services cover system monitoring, maintenance, backups, security updates, help desk support, and vendor management for a predictable monthly fee.
Can you help with technology upgrades?
Yes, we provide workstation/server upgrades, cloud migration, network optimization, and virtualization services to modernize your IT infrastructure.
How do you handle emergency IT issues?
Our 24/7 support team responds immediately to critical issues with both remote and on-site assistance options available within the Cleveland area.
