Business Details
28 Years
experience
Emergency
services
Trusted IT Services in Northeast Ohio
Founded in 1998, AtNetPlus has established itself as a trusted IT managed services provider in Northeast Ohio. Our team delivers tailored technology solutions for healthcare providers, manufacturers, municipalities, and nonprofits, prioritizing security, compliance, and operational efficiency. With nearly three decades of experience, we combine local expertise with industry-specific knowledge to empower businesses through strategic IT planning, cybersecurity, and proactive support. Our core values of collaboration, clear communication, and client-centric service drive our approach to building long-term partnerships.We offer 24/7 remote monitoring, on-site support, and CJIS-certified technicians to ensure data protection for sensitive operations. Our quarterly strategic reviews and flat monthly pricing model provide transparency and adaptability for growing organizations. Recognized for award-winning service, we focus on transforming technology challenges into opportunities for sustainable growth while maintaining a commitment to community engagement and ethical business practices.
Services
Managed IT
Cybersecurity
Data Backup
Business Advisory
AI Automation
IT Project Management
Co-Managed Services
Disaster Recovery
Network Monitoring
Cloud Solutions
Details
- Year established: 1998
Highlights and features
- We provide 24/7 proactive IT monitoring and remote support for uninterrupted operations.
- Our CJIS-certified technicians ensure secure handling of sensitive government data.
- Quarterly strategic reviews align technology investments with long-term business goals.
- Industry-specific solutions for healthcare, manufacturing, and municipal organizations.
- Flat monthly pricing model offers predictable costs with no hidden fees.
Associations and certifications
- CJIS
What people say
24/7 responsive support
Effective cybersecurity solutions
Industry-specific expertise
Reliable system uptime
Knowledgeable technicians
Services
Managed IT Services
Our Managed IT Services provide comprehensive technology oversight for Northeast Ohio businesses. We offer 24/7 remote monitoring, proactive maintenance, and on-site support to minimize downtime. With flat monthly pricing and dedicated client success managers, we ensure reliable infrastructure for organizations requiring consistent system performance and rapid issue resolution across Akron, Canton, and Cleveland.
Cybersecurity Solutions
Cybersecurity Solutions protect businesses through 24/7 threat monitoring, vulnerability assessments, and compliance management. Our CJIS-certified technicians implement advanced security measures tailored for healthcare HIPAA requirements, municipal data protection, and manufacturing operational security. Services include employee training, endpoint protection, and incident response to defend against evolving cyber threats in Northeast Ohio.
Data Backup and Disaster Recovery
Business Continuity and Disaster Recovery (BCDR) solutions ensure operational resilience through hourly data backups, cloud replication, and customized recovery plans. We protect against natural disasters, cyberattacks, and human error with local and cloud storage options. Our services include ransomware detection, data auditing, and virtualization to maintain critical operations during unexpected disruptions for Northeast Ohio businesses.
Business Advisory Services
Business Advisory Services transform technology investments into strategic advantages. We offer Virtual CISO programs, AI integration consulting, and compliance management to align IT strategy with business objectives. Quarterly reviews and dedicated advisors help Northeast Ohio organizations optimize technology spending, implement automation, and maintain regulatory compliance while supporting long-term growth initiatives.
Co-Managed IT Services
Co-Managed IT Services augment internal IT teams with specialized expertise in network management, cloud solutions, and cybersecurity. This partnership model allows organizations to retain control while accessing advanced resources for strategic projects. We provide technical escalation support and 24/7 coverage to ensure consistent system performance without requiring full-time outsourcing.
People
Jay Mellon
CEO & Co-Founder
Jay Mellon co-founded AtNetPlus in 1998 with a vision to deliver reliable IT solutions for Northeast Ohio businesses. With nearly three decades of industry experience, he leads strategic direction while maintaining focus on client partnerships and technological innovation that drives organizational success.
Jim Laber
President & Co-Founder
Jim Laber brings extensive IT leadership experience as AtNetPlus co-founder. He oversees daily operations and service delivery, ensuring alignment with the company's mission to provide exceptional technology solutions. His expertise in managed services supports the growth of Northeast Ohio businesses through innovative IT strategies.
Cameron Stephen
Chief Experience & Technology Officer
Cameron Stephen leads technology innovation and client experience initiatives at AtNetPlus. With deep expertise in IT infrastructure and cybersecurity, he develops strategic solutions that help organizations navigate digital transformation while maintaining secure, compliant operations across Northeast Ohio's diverse business landscape.
Theresa Morris
Chief Revenue Officer
Theresa Morris directs revenue growth and client acquisition strategies for AtNetPlus. Her leadership focuses on expanding the company's impact in Northeast Ohio by connecting businesses with tailored IT solutions that address industry-specific challenges and drive operational excellence.
Becca Myers
Service Desk Manager
Becca Myers manages AtNetPlus' technical support operations, ensuring efficient resolution of client IT issues. With hands-on experience in service delivery, she leads a team that provides 24/7 support while maintaining the company's commitment to responsive, personalized service for Northeast Ohio organizations.
Questions
What industries do you specialize in?
We serve healthcare providers, manufacturers, municipalities, and nonprofits with tailored IT solutions addressing industry-specific compliance requirements and operational challenges.
Do you offer 24/7 technical support?
Yes, we provide 24/7 proactive monitoring and helpdesk support with rapid response times for critical IT issues across Northeast Ohio businesses.
How do you handle cybersecurity threats?
Our cybersecurity services include 24/7 threat monitoring, vulnerability scanning, employee training, and CJIS-certified technicians to protect sensitive data against evolving cyber threats.
What is Co-Managed IT Services?
Co-Managed IT combines your internal team with our experts for network management, cybersecurity, and strategic planning while maintaining organizational control over IT operations.
Can you help with data backup and recovery?
We offer Business Continuity and Disaster Recovery solutions with hourly backups, cloud replication, and customized plans to protect against data loss from any disruption.
Do you provide strategic technology consulting?
Our Business Advisory Services include Virtual CISO programs, AI integration consulting, and compliance management to align IT investments with long-term business objectives.
