Business Details
39 Years
experience
Your Trusted IT Partner in Mentor, Ohio
Founded in 1987 by Robert Busek, Digital One has built a reputation on core values of Value, Integrity, and Personal Service (VIPS). Our approach prioritizes treating customers as we wish to be treated, ensuring fair pricing, and maintaining transparency in all interactions. With decades of experience navigating economic challenges, we focus on delivering reliable technology solutions tailored to individual and business needs. Our commitment to excellence is reflected in our superior Better Business Bureau rating and customer testimonials. We specialize in computer repair, network installation, and equipment rentals while emphasizing prompt communication and problem resolution.Our team stays at the forefront of technological advancements to provide expert guidance and support. Remote diagnostic capabilities and nationwide rental services enhance accessibility for clients beyond Northeast Ohio. By avoiding high-pressure sales tactics and focusing on clear, straightforward service agreements, we aim to exceed expectations in every interaction. Our dedication to customer satisfaction has driven growth from a home-based operation to a trusted regional service provider. Through service contracts like Priority One, we offer cost-effective IT maintenance solutions that adapt to evolving business requirements.
Services
Computer Repair
Laptop Rentals
Projector Rentals
Network Setup
Remote Support
Trade Show A/V
Virus Removal
Printer Repair
Data Backup
IT Service Contracts
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in IT services and computer repair.
- Our team offers remote diagnostic and repair services for convenience.
- We provide nationwide laptop and projector rentals with fast shipping options.
- We maintain a superior Better Business Bureau rating for customer trust.
- Our Priority One service contracts offer flexible, cost-effective IT solutions.
Associations and certifications
- Better Business Bureau
Services
Computer Repair
We diagnose and fix desktops, laptops, and servers with same-day service options. Our technicians handle hardware replacements, virus removal, and data recovery for all major brands. With over 35 years of experience, we provide documented repair processes and guarantee satisfaction for both individual and business clients.
Laptop Rentals
Nationwide rental of HP, Dell, and Lenovo laptops with customizable specs including processors up to Core i7 and memory up to 32GB. Available for 1-day to 12-month terms with shipping to major cities. We maintain equipment to ensure reliability for business events, trade shows, and temporary needs.
Network Setup
Complete network design, hardware installation, and software configuration for businesses. Services include server setup, security protocols, and internet filtering solutions. We document all configurations and provide maintenance plans to optimize performance while reducing long-term IT costs through proactive monitoring.
Remote Support
24/7 remote access troubleshooting for Windows-based systems using GoToAssist software. Our certified technicians resolve software issues, configure settings, and implement security updates without requiring onsite visits. This service reduces downtime while maintaining secure connections for businesses across multiple locations.
Trade Show A/V
Full-service audiovisual equipment rentals and technical support for conferences and exhibitions. We provide projectors, sound systems, and staging equipment with nationwide delivery. Our team offers setup, software installation, and 24x7 onsite support to ensure seamless execution of corporate events and training sessions.
People
Robert Busek
Founder
Founded Digital One in 1987 from his home, growing it into a regional technology service leader. Emphasizes customer-centric values through the VIPS philosophy (Value, Integrity, Personal Service) while maintaining a superior BBB rating throughout economic challenges.
Bob
Sales Representative
Direct point of contact for customer inquiries, providing personalized service solutions. Focuses on understanding client needs to recommend appropriate technology products and services while maintaining the company's commitment to transparency and fair pricing.
Questions
What computer repair services do you offer?
We repair all major brands of desktops, laptops, and servers including hardware replacements, virus removal, and data recovery. Priority service available for urgent needs.
Do you provide nationwide equipment rentals?
Yes, we offer laptop and projector rentals with 1-30 day short-term or 1-12 month long-term options. Ship to major cities including Detroit, New York, and Chicago.
What IT services are available for businesses?
We provide network setup, security solutions, remote monitoring, and service contracts like Priority One that save 10% on labor rates with refundable hours.
Are trade show technology services available?
Yes, we offer complete A/V equipment rentals and technical support for events including projectors, sound systems, and onsite labor coordination nationwide.
How can I get remote technical support?
Our technicians can remotely access internet-connected devices using GoToAssist software for troubleshooting, software configuration, and security updates with high-speed internet.
