Business Details
Emergency
services
Professional Computer Repair Services St. Paul
ByteWise / PC 911 has been providing comprehensive computer repair and technical support services since the early days of personal computing. Our founder, Frank Brandon, brings decades of hands-on experience with every version of Microsoft Windows from Windows 95 through Windows 10, along with expertise in Mac OS and Android devices. We specialize in hardware diagnostics and repair, including power supply replacements, hard drive recovery, and solid-state drive upgrades. Our software services encompass operating system installation and optimization, malware removal, and email configuration. We offer flexible service options including remote support, in-office repairs, and on-site visits. Our approach emphasizes clear communication, with technicians who explain every step of the repair process and ensure clients understand their systems post-service.We maintain a strong focus on data security through comprehensive virus protection strategies and backup solutions. Our hardware upgrade recommendations prioritize cost-effectiveness while maximizing performance improvements. We provide personalized guidance for computer purchases tailored to individual needs. Our technical expertise extends to network configuration and cloud storage integration. We serve both residential and small business clients in the St. Paul area with prompt, reliable service. Our commitment to ongoing learning ensures we stay current with evolving technologies while maintaining deep expertise in legacy systems. We measure success by our clients' ability to confidently use their technology after our interventions.
Services
PC Hardware Repair
Virus Removal
Windows Installation
Email Setup
Mac Repair
Android Support
Data Recovery
System Optimization
Highlights and features
- We offer 25+ years of experience with Windows systems from 95 through 10
- Our technicians explain every repair step in plain language
- We provide on-site, remote, and in-office service options
- Specialists in hardware upgrades including SSD conversions
- Proven track record with virus removal and data recovery
Services
PC Hardware Repair
Specialized diagnostics and repair for desktop and laptop hardware issues including power supply failures, hard drive recovery, and component replacements. Our technicians handle delicate laptop repairs and upgrades while maintaining system integrity. We provide cost-effective solutions for aging systems through strategic component upgrades.
Virus Removal
Comprehensive malware detection and removal services for Windows and Mac systems. We eliminate viruses, spyware, and ransomware while implementing protective measures including security software installation and data backup solutions. Our process ensures complete system sanitization and prevention of future infections.
Windows Installation
Professional Windows installation and upgrade services tailored to hardware capabilities. We match appropriate Windows versions to system specifications, ensuring optimal performance. Our technicians handle clean installations, OS migrations, and configuration of user preferences for seamless transition between Windows versions.
Email Setup
Complete email client configuration for Outlook, Thunderbird, and webmail services. We optimize settings for IMAP/POP protocols, ensure secure server connections, and provide guidance on email management across multiple devices. Our service includes setup for both desktop clients and mobile applications.
Mac Repair
Specialized Mac hardware and software services including RAM upgrades, hard drive replacements, and macOS installation. We address Mac-specific malware threats like MacKeeper and MacDefender while implementing open-source security solutions. Our technicians maintain compatibility between hardware upgrades and operating system requirements.
People
Frank Brandon
Owner / Senior Technician
With over 25 years of experience since the DOS era, Frank specializes in Windows systems from 95 through 10, Mac OS, and Android devices. He focuses on clear technical communication, explaining each repair step while empowering clients through system demonstrations. His expertise includes hardware diagnostics, malware removal, and system optimization.
Questions
What computer repair services do you offer?
We provide hardware diagnostics/repair, Windows/Mac OS installation, virus removal, email configuration, SSD upgrades, Android support, and data recovery services for both desktops and laptops.
Do you offer emergency computer repair?
Yes, we provide immediate assistance for hardware failures, data loss, and critical system malfunctions with faster response times than corporate repair services.
Can you help with slow computer performance?
We diagnose performance issues through hardware diagnostics and software optimization, including memory upgrades, SSD conversions, and malware removal to restore optimal speed.
Do you service both Windows and Mac computers?
Yes, we specialize in Windows systems from 95 through 10 and Mac OS, including hardware upgrades, software configuration, and malware removal for both platforms.
What areas do you serve?
We primarily serve St. Paul, Minnesota including Como neighborhood and East Side, with on-site service available for most local locations.
