Business Details
21 Years
experience
Emergency
services
Trusted Dental IT Solutions for Seamless Practice Management
At Sunset Technologies, we are dedicated to empowering dental practices through comprehensive technology integration, security, and compliance solutions. Founded in 2005, our mission has always been to ensure dentists can focus on patient care while we handle the complexities of IT infrastructure. Our team of experts specializes in proactive monitoring, rapid issue resolution, and HIPAA-compliant systems, ensuring your practice operates seamlessly and securely.With decades of combined experience in dental IT, we provide tailored services such as network management, data backup, cybersecurity, and 24/7/365 support. Our commitment to innovation and client satisfaction has positioned us as a trusted partner for dental practices nationwide, offering peace of mind through reliable, future-ready technology solutions.
Services
IT Support
Cybersecurity
Compliance
Data Backup
Website Design
Network Monitoring
Ransomware Removal
HIPAA Training
Cloud Solutions
VoIP Systems
Details
- Year established: 2005
Highlights and features
- We offer 24/7/365 remote and on-site technical support for uninterrupted care.
- Our team includes certified HIPAA professionals and cybersecurity experts.
- Proactive network monitoring minimizes downtime and prevents critical issues.
- Customized compliance solutions ensure adherence to dental industry regulations.
- Nationwide service with dedicated account management for personalized support.
Associations and certifications
- HIPAA Compliant
- SOC 2 Attestation
What people say
Prompt attention to needs
Problem solving expertise
24/7 support reliability
Enhanced workflow efficiency
Peace of mind
Services
IT Support
Our 24/7/365 IT support ensures dental practices maintain uninterrupted operations through remote and on-site technical assistance. We manage network monitoring, software updates, and hardware maintenance to prevent disruptions. Dedicated account managers and rapid response teams provide personalized solutions tailored to each practice's unique needs.
Cybersecurity
Sunset Technologies offers HIPAA-compliant cybersecurity solutions including endpoint detection, encrypted communications, and breach prevention platforms. Our services protect against ransomware, phishing, and unauthorized access while ensuring regulatory compliance. Regular security assessments and employee training programs strengthen overall data defense strategies for dental practices.
Compliance
We specialize in dental-specific compliance solutions covering HIPAA, PCI, and SOC 2 requirements. Services include policy development, audit preparation, and implementation of secure data handling protocols. Our team ensures practices meet evolving regulatory standards while maintaining operational efficiency and patient data integrity.
Data Backup
Our HIPAA-compliant backup solutions combine onsite and cloud storage with rapid recovery capabilities. Continuous monitoring ensures data integrity while encryption protects sensitive information. In case of system failures or cyberattacks, we guarantee minimal downtime through swift data restoration and business continuity planning.
Website Design
We create custom-designed dental websites optimized for patient engagement and practice growth. Our solutions include appointment scheduling integration, SEO optimization, and mobile-responsive designs. Websites are built with security features and compliance frameworks to protect patient information while enhancing digital visibility.
People
Patrick Jacobwith
CEO/General Counsel
JD-certified CEO with 35+ years of healthcare IT experience, specializing in cybersecurity and HIPAA compliance. Former executive at United Healthcare and Express Scripts, now leading Sunset's national expansion while managing legal and compliance strategies.
Doug Johnston
CFO
Seasoned financial executive overseeing Sunset's fiscal operations. Brings extensive experience in scaling technology companies and optimizing financial performance for long-term growth and client service improvements.
Liz Duncan
Director of Cybersecurity and Compliance
Attorney specializing in healthcare data security with expertise in SOC 2, HIPAA, and GDPR compliance. Led multiple organizations through successful audits and implemented robust cybersecurity frameworks to protect sensitive patient information.
Questions
What dental IT services do you offer?
We provide comprehensive IT support, cybersecurity, compliance solutions, data backup, and website design tailored specifically for dental practices of all sizes.
Are your services available nationwide?
Yes, we offer nationwide support with local responsiveness through our 24/7/365 remote monitoring and on-site service teams across the United States.
How do you handle HIPAA compliance?
Our dedicated compliance team implements encrypted communications, secure data handling protocols, and regular audits to ensure full HIPAA compliance for dental practices.
What cybersecurity protections do you provide?
We offer endpoint detection, breach prevention platforms, phishing simulations, and employee training to protect against ransomware and other cyber threats.
Can you support both small and large dental groups?
Yes, our scalable solutions serve solo practitioners, group practices, and DSOs with customized technology integration and dedicated account management.
What happens during a ransomware attack?
Our forensic team conducts rapid investigation, implements remediation without ransom payment, and provides documentation to potentially eliminate HIPAA reporting requirements.
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