Business Details
Trusted IT Services & Computer Repair in Saint Paul
At PTN Computers, we specialize in maintaining the seamless operation of digital tools that businesses and individuals rely on daily. Our approach centers on customization, ensuring every solution is tailored to meet unique customer needs while prioritizing reliability and efficiency. With a team of Microsoft and Cisco-certified professionals, we deliver comprehensive services ranging from network design and surveillance systems to data recovery and remote troubleshooting. Our commitment to customer care is evident in practices like performing free data backups before repairs and offering transparent, no-pressure quotes.We serve Saint Paul, MN, and surrounding areas, combining technical expertise with personalized service to minimize downtime and maximize satisfaction. Our three-year warranty on hardware products and partnerships with industry leaders like Dahua underscore our dedication to quality. By focusing on clear communication and eliminating hidden charges, we aim to transform frustrating tech challenges into stress-free resolutions. Our 24-hour turnaround goal and BBB accreditation further demonstrate our accountability and community trust.
Services
Computer Repair
Network Design
Surveillance Systems
Data Recovery
Remote Support
Custom PCs
VOIP Services
Highlights and features
- We guarantee 24-hour repair turnaround for most issues
- Our team includes Microsoft and Cisco-certified engineers
- We perform free data backups before all repair work
- No hidden charges with transparent service authorization
- Authorized repair center for major PC brands
Associations and certifications
- Better Business Bureau
Services
Computer Repair
Our certified technicians handle hardware and software issues for PCs and Macs. We perform diagnostics, virus removal, and component replacements with a 24-hour turnaround goal. All repairs include free data backups and require customer authorization to ensure transparency.
Network Design
We create customized network solutions for businesses of all sizes. Services include system implementation, server configuration, and security optimization. Our Microsoft and Cisco-certified team ensures reliable connectivity and data protection for corporate clients in Saint Paul and surrounding areas.
Surveillance Systems
PTN installs advanced digital surveillance systems using Dahua technology. Our solutions feature HD recording, night vision, and AI-powered motion detection. Systems include remote monitoring capabilities and integration with existing security infrastructure for comprehensive business protection.
Data Recovery
We specialize in retrieving lost data from damaged storage devices. Our process includes diagnostics, recovery attempts in controlled environments, and verification of recovered files. We handle both physical and logical data loss scenarios with strict confidentiality protocols.
Remote Support
Our remote troubleshooting service addresses software issues and system errors without onsite visits. Certified engineers use secure connections to diagnose problems, apply fixes, and provide step-by-step guidance. This service minimizes downtime for businesses requiring immediate technical solutions.
Questions
What are your business hours?
We operate Monday through Friday from 8:00 AM to 5:00 PM. We're closed on weekends and major holidays.
Do you offer same-day repair services?
We aim for 24-hour turnaround on most repairs, though complex issues may require additional time for proper resolution.
Are your technicians certified?
Yes, our staff includes Microsoft Certified Partners and Cisco Certified Engineers with expertise in business and personal IT solutions.
Do you service both PCs and Macs?
We repair both platforms, though we're not an authorized warranty repair center for Apple products.
What warranty do you provide?
We offer a three-year warranty on hardware products we sell, covering defects in materials and workmanship under normal use conditions.
Can you install surveillance systems?
Yes, we design and implement commercial surveillance systems using Dahua technology with features like night vision and remote monitoring.
