Business Details
31 Years
experience
Emergency
services
Trusted IT Services for Mission-Driven Organizations
For 28 years, Tech Networks of Boston has partnered with mission-driven organizations to maximize their technology capabilities through flexible IT solutions. As an independent, woman-owned business and Certified B Corp, we combine technical expertise with social responsibility, dedicating 72% of our revenue to Massachusetts-based economic development. Our team of 29 professionals delivers integrated services, managed IT support, and project-based solutions tailored to nonprofit and for-profit clients. We specialize in strategic technology planning, cybersecurity assessments, cloud migrations, and infrastructure development while maintaining 24/7 network monitoring capabilities. Our commitment to workforce development through partnerships with educational institutions ensures clients receive skilled technicians trained in the latest industry standards.Through Boston Charity Events and Climate Action Business Association initiatives, we extend our impact beyond direct client services. Our annual benefit reports demonstrate transparent accountability to triple bottom line values of People, Planet, and Profit. With headquarters on the Red Line at Andrew Square, we provide on-site staff integration and remote support services customized to organizational needs. Our ISO-certified processes and structured service level agreements guarantee consistent quality across all engagements. Client testimonials highlight our exceptional responsiveness, technical proficiency, and proactive approach to IT management.
Services
Managed IT Services
IT Security Assessments
Project Services
Cloud Migrations
Network Monitoring
Data Integration
Web Development
Cybersecurity Training
Technology Consulting
Infrastructure Development
Details
- Year established: 1995
Highlights and features
- 28 years of specialized experience with mission-driven organizations
- Certified B Corp committed to social and environmental responsibility
- On-site staff integration with regular site visits for strategic planning
- Partnerships with 80+ businesses and nonprofits for comprehensive support
- Workforce development program producing trained IT professionals
Associations and certifications
- Certified B Corp
What people say
Immediate response time
Professional technicians
Great communication
Proactive security measures
Reliable support
Services
Managed IT Services
Our Managed IT Services provide continuous network monitoring and maintenance for mission-critical systems. With 24/7 support and proactive maintenance, we ensure organizations maintain optimal technology performance. Our services include server monitoring, data backup solutions, and security management for both nonprofit and for-profit clients.
IT Security Assessments
We conduct comprehensive IT security assessments to identify vulnerabilities and implement protective measures. Our services include network scanning, risk analysis, and security recommendations tailored to each organization's specific needs and compliance requirements.
Project Services
Our Project Services handle technology implementations and upgrades with structured frameworks. We specialize in strategic IT planning, cloud migrations, and infrastructure development projects requiring specialized expertise and resources.
Cloud Migrations
We facilitate seamless transitions to cloud-based solutions with customized migration strategies. Our Microsoft-certified experts implement Office 365 and alternative cloud platforms while ensuring data security and minimal operational disruption.
Network Monitoring
Our 24/7 network monitoring service proactively identifies and resolves potential issues before they impact operations. We provide real-time alerts, system updates, and security patch management for both Windows and Mac environments.
People
Tuan Pham
Chief Executive Officer
Tuan Pham leads Tech Networks of Boston with expertise in professional development training and strategic project management. He oversees organizational direction while maintaining commitment to B Corp values.
Paula Cuozzo
Chief Operating Officer
Paula Cuozzo manages business operations and human resources with strategic oversight of organizational efficiency and staff development programs.
Jackson Lee
Client Service Technician
Jackson Lee provides on-site technical support with specialization in end-user assistance and customer service excellence for nonprofit clients.
Raymond Li
Senior Project Engineer
Raymond Li specializes in network support and advanced technology projects, delivering expert implementation of complex IT solutions.
Jeremy Kurtz
Director of Managed Services
Jeremy Kurtz leads cybersecurity initiatives and virtual CIO services, providing strategic technology guidance to mission-driven organizations.
Questions
What IT services do you offer for nonprofits?
We provide managed IT services, security assessments, cloud migrations, network monitoring, and technology consulting specifically tailored to nonprofit organizations.
How do you handle cybersecurity threats?
We offer comprehensive security assessments, phishing testing, 24/7 network monitoring, and proactive security measures to protect against cyber threats.
Do you work with for-profit organizations?
Yes, while we specialize in mission-driven organizations, we provide IT services to both nonprofit and for-profit clients.
What makes you different from other IT providers?
Our focus on mission-driven clients, B Corp certification, workforce development programs, and combination of on-site and remote support differentiate us.
How do you handle emergency IT issues?
We provide 24/7 emergency support with immediate response times for critical IT issues and system failures.
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