Business Details
22 Years
experience
Trusted IT Services & Computer Repair in Greater Boston
Founded in 2004, Visiting Geeks has established itself as a trusted provider of IT services and computer repair solutions for professionals, medical offices, and local businesses across Greater Boston and Southern NH. Our team of experienced technicians, many of whom previously worked at global technology companies, brings decades of combined expertise in networking, cybersecurity, and system maintenance. We prioritize personalized service, offering both on-site and remote support to address technical challenges ranging from virus removal to network optimization.Our commitment to community extends beyond technical services, as demonstrated through partnerships with local educational initiatives and a focus on transparent, client-centric solutions. With a proven track record of resolving complex IT issues and maintaining long-term client relationships, we combine technical proficiency with a dedication to making technology more accessible and reliable for our customers.
Services
Managed IT Services
Computer Repair
Network Setup
Virus Removal
Remote Support
Tech Shopping
Server Upgrades
Application Support
WiFi Optimization
Cybersecurity
Details
- Year established: 2004
Highlights and features
- We offer decades of combined IT experience from former global tech professionals
- Our local staff provides prompt on-site and remote support services
- 30-day warranty on all repair services
- No markup on computer hardware purchases
- Personalized solutions tailored to individual business needs
What people say
Excellent service
Knowledgeable technicians
Very professional
Prompt and available
Patient and thorough
Services
Managed IT Services
We provide continuous remote monitoring and maintenance of IT infrastructure for businesses. Our services include patch management, security monitoring, backup solutions, and asset inventory management. This proactive approach helps prevent technical issues while ensuring system reliability and security for medical offices and professional practices.
Computer Repair
Our technicians diagnose and resolve hardware and software issues for PCs, Macs, and servers. Services include virus removal, operating system upgrades, SSD installations, and peripheral setup. We serve both residential clients and businesses with on-site or remote repair options to minimize downtime and restore functionality quickly.
Network Setup
We design and implement secure network solutions for home and business environments. Our services include router configuration, network security setup, and signal strength optimization. Using proven equipment and methodologies, we ensure reliable connectivity for remote workers, students, and office environments across Greater Boston and Southern NH.
Tech Shopping
We help clients select and purchase computers, printers, and networking equipment without markup. Our service includes needs assessment, product recommendations, and purchasing assistance. Clients pay our cost plus a $49 service fee, often saving money while receiving equipment tailored to their specific requirements.
Remote Support
Our remote IT support services address technical issues without requiring on-site visits. We provide software troubleshooting, application support, and system maintenance through secure remote connections. This service supports both individual users and businesses with work-from-home staff across our service areas.
People
Dick
Owner/Technician
MIT-graduate with decades of IT experience, specializing in cybersecurity and holistic technology solutions. Combines technical expertise with patient, client-focused service for home users and businesses.
Nancy
Administrative Support
20+ years of administrative experience, known for prompt communication and customer service excellence. Serves as a friendly point of contact for scheduling and client coordination.
Scott
Senior Technician
15+ years of Windows server and networking expertise. Translates technical concepts into accessible language while providing hands-on support for complex IT environments.
Jeff
Field Technician
20-year IT veteran with Sun Microsystems experience. Specializes in on-site computer repairs and technical troubleshooting for business and residential clients.
Will
Junior Technician
College student studying computer networking. Provides social media expertise and technical support while learning from experienced team members.
Questions
What IT services do you offer for medical offices?
We provide comprehensive managed IT services including network security, system maintenance, and medical application support tailored to healthcare providers' compliance requirements.
Do you offer computer repair for home users?
Yes, we provide computer repair services for both residential and business clients, including virus removal, hardware upgrades, and operating system troubleshooting.
How do your remote IT support services work?
Our remote support connects securely to your devices for software troubleshooting, system updates, and configuration changes without requiring on-site visits.
What areas do you service?
We serve Greater Boston and Southern New Hampshire, providing both on-site and remote technical support to businesses and residents.
How are your service rates structured?
We charge $165/hour for standard labor, $89 for on-site visits, and $49 for tech shopping services without hardware markup.
Can you help with network setup for remote workers?
Yes, we specialize in home office network configuration, WiFi optimization, and secure remote access solutions for distributed teams.
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