Business Details
Your Trusted Computer Repair Partner in Central Massachusetts
Tech Now Support has been delivering professional computer services to small businesses and home users in Central Massachusetts for over two decades. Our team of Microsoft Certified (MCSE, MCP) and Comptia A+ Certified technicians prioritizes personalized attention, combining technical expertise with transparent communication. We maintain competitive pricing by minimizing overhead while upholding quality standards, offering on-site visits, remote support, and free diagnostics. Our commitment to customer satisfaction is reinforced through service warranties and a referral-based growth model that reflects our clients' trust in our capabilities. 
Services
PC Repair
Remote Support
Virus Removal
Backup Solutions
Data Recovery
Network Design
Laptop Repair
Disaster Recovery
Highlights and features
- We offer lower prices without compromising quality through efficient operations
- Our certified technicians guarantee expert handling of software and hardware needs
- We provide on-site support throughout Central Massachusetts
- We never recommend unnecessary services and warranty all our work
- We offer free diagnostics for all computer repair needs
Associations and certifications
- Microsoft Certified
- Comptia A+
What people say
Fast turnaround
Knowledgeable staff
Competitive pricing
Clear explanations
Reliable service
Services
PC Repair
Our certified technicians diagnose and resolve hardware/software issues for desktop computers. We handle everything from component replacement to system optimization, ensuring your PC operates at peak performance. Our service includes diagnostics, repairs, and post-service testing to guarantee functionality.
Remote Support
Access expert assistance through secure remote connections. Our technicians resolve software issues, configure settings, and troubleshoot network problems without requiring on-site visits. This service includes screen sharing, real-time problem solving, and step-by-step guidance for continued system maintenance.
Virus Removal
We eliminate viruses, spyware, and other malicious software from infected systems. Our process includes comprehensive system scans, threat removal, security patching, and implementation of protective measures. We restore system functionality while educating users on preventing future infections through safe browsing practices.
Backup Solutions
Implement reliable data protection strategies with customized backup systems. We configure automated backup schedules, test recovery processes, and provide storage solutions. Our service ensures business continuity through cloud and physical storage options, protecting against data loss from hardware failure or cyber threats.
Network Design
Create efficient business network infrastructures tailored to organizational needs. We design wired/wireless networks, implement security protocols, and configure servers. Our solutions optimize connectivity, ensure secure data sharing, and support scalable growth for small to medium-sized enterprises.
Questions
What areas do you service?
We provide computer repair services throughout Central Massachusetts, including both residential and business locations.
Are your technicians certified?
Yes, our team includes Microsoft Certified (MCSE, MCP) and Comptia A+ Certified professionals who maintain current industry credentials.
Do you offer remote support options?
Yes, we provide secure remote technical assistance for software issues, system configuration, and troubleshooting through screen-sharing technology.
What types of computer problems can you fix?
We handle hardware/software issues, virus removal, network problems, data recovery, and system optimization for both PCs and Macs.
Is there a warranty on your services?
All our repair work comes with a comprehensive warranty covering both parts and labor for your complete satisfaction.
