Business Details
Emergency
services
Expert EPM Solutions for Enterprise Systems
US Analytics is a premier boutique consulting firm dedicated to delivering comprehensive solutions for enterprise performance management systems. With over two decades of experience supporting Oracle EPM, OneStream CPM, and NetSuite Planning platforms, we combine technical mastery with functional expertise to address complex business challenges. Our team operates as an extension of client organizations, providing 24/7 support, infrastructure optimization, and strategic implementation services. We distinguish ourselves through proactive system maintenance, certified US-based consultants, and a commitment to reducing administrative costs by up to 60% for our clients.Our service model emphasizes both reactive problem resolution and scheduled system enhancements, ensuring seamless operations during critical periods like month-end closes. By maintaining deep industry-specific knowledge and fostering long-term client relationships, we enable organizations to focus on strategic financial management while we handle technical execution.
Services
Application Support
Staff Augmentation
System Implementation
Infrastructure Management
Process Optimization
Data Governance
Cloud Migration
Training Services
Compliance Support
Performance Monitoring
Highlights and features
- We provide 24/7 US-based support for critical EPM systems
- Our team includes former finance professionals with technical expertise
- We guarantee dedicated resources solely focused on support services
- We deliver proactive system maintenance and scheduled task automation
- We offer transparent communication through monthly reporting and SLAs
What people say
Super responsive
Instrumental in resolving issues
Dedicated to ensuring smooth operations
Proactive scheduled tasks
Extremely responsive
Services
Oracle EPM Support
Our Oracle EPM Cloud Managed Services handle technical maintenance and system optimization for enterprise financial platforms. We provide 24/7 support to reduce administrative burdens by up to 60% while maintaining compliance and data integrity. Our US-based consultants deliver proactive monitoring, scheduled maintenance, and rapid issue resolution through a dedicated ticketing system with documented SLAs.
OneStream Application Support
Specialized OneStream CPM support services focus on system optimization and technical maintenance for unified performance management platforms. Our team provides 24/7 administration, workflow automation, and scheduled task execution while maintaining strict compliance standards. We deliver cost-effective solutions through experienced US-based consultants and documented service level agreements.
Staff Augmentation
Our contract consulting services deliver qualified EPM professionals for temporary or permanent roles across Oracle, OneStream, and NetSuite platforms. We provide vetted candidates with proven expertise in financial systems management, implementation, and technical support to address both short-term needs and long-term strategic requirements.
Infrastructure Management
We optimize EPM technology investments through secure, scalable infrastructure solutions for both cloud and on-premises environments. Our services include system monitoring, capacity planning, and proactive maintenance to ensure reliable performance while implementing security protocols and compliance measures for enterprise financial systems.
Process Optimization
Our advisory services focus on improving EPM system efficiency through process mapping, gap analysis, and strategic implementation planning. We help organizations align technical solutions with business objectives while providing actionable roadmaps for system upgrades, automation opportunities, and performance improvements across financial management platforms.
People
Jackie Strohmenger
President
As President of US Analytics, Jackie Strohmenger leads strategic initiatives and client relationships. With extensive experience in enterprise performance management, she focuses on delivering innovative solutions that align with evolving business needs while maintaining the company's commitment to exceptional service delivery.
Chris Runyan
Executive Vice President & COO
Chris Runyan oversees operational excellence as Executive Vice President and COO. He manages day-to-day operations while ensuring service quality across all client engagements. His leadership focuses on maintaining technical standards and driving continuous improvement in support service delivery.
Scott Preszler
Founder
As Founder of US Analytics, Scott Preszler established the company's core philosophy of technical excellence combined with client-centric service. He continues to influence strategic direction while maintaining deep industry connections that enhance the company's market position in enterprise performance management solutions.
Questions
Why is EPM managed services needed for Oracle systems?
Oracle EPM systems require ongoing maintenance beyond infrastructure management. Our services handle scheduled tasks, system optimization, and technical support to ensure smooth operations while reducing administrative burdens.
How much can organizations save with managed services?
Clients typically save 10-75% on support costs while gaining access to specialized expertise. Our services reduce administrative burdens by up to 60% through efficient task management and proactive system maintenance.
What tasks can be offloaded to managed services?
We handle metadata management, data integration, security administration, workflow automation, and system monitoring. Our services include both scheduled maintenance and reactive support for critical system issues.
Is managed services only for emergencies?
Our services combine proactive maintenance with emergency support. We perform scheduled health checks, system optimization, and process automation to prevent issues while maintaining 24/7 availability for urgent needs.
Do managed services teams only handle technical issues?
Our team provides both technical expertise and functional knowledge of financial processes. We support month-end closes, forecasting, strategic planning, and business metric analysis to deliver comprehensive EPM solutions.
How does the support process work?
We use a cloud portal ticket system for issue tracking with documented SLAs. Our US-based team provides 24/7 coverage through a combination of automated monitoring and direct client communication channels for rapid response.
