Business Details
43 Years
experience
Trusted IT Solutions for Small Businesses
I T Insiders has been delivering comprehensive IT solutions since 1983, helping small and medium-sized businesses in New Hampshire and Massachusetts maximize their technology investments. Our team of certified experts provides managed services, cybersecurity solutions, cloud computing, and business continuity planning tailored to each client's unique operational needs. With Microsoft Small Business Specialist Certification and Certified Microsoft Partner status, we combine technical expertise with strategic consulting to ensure businesses achieve measurable ROI. Our proactive approach includes 24/7 network monitoring, hardware-as-a-service options, and personalized support that extends beyond traditional IT services.We maintain partnerships with industry-leading technology providers to deliver integrated solutions through a single-vendor interface. Having evolved from early PC-era hardware sales to modern IT infrastructure management, our 40-year legacy reflects continuous adaptation to emerging technological challenges while maintaining client-centric service delivery. Our technical directors emphasize not just solving immediate IT issues but empowering clients with clear understanding of their technology investments. Through on-site and remote capabilities, we enable organizations to focus on core business activities while maintaining robust, future-ready IT systems.
Services
Managed IT Services
Cloud Solutions
Cybersecurity
Business Continuity
IT Consulting
Virtualization
Hardware Support
Data Backup
Office Relocation
Application Development
Details
- Year established: 1983
Highlights and features
- 30+ years of continuous IT service delivery experience
- Certified Microsoft technology specialists with industry partnerships
- 24/7 proactive network monitoring and management
- Customized solutions focused on business ROI
- Single-vendor interface for integrated technology management
Associations and certifications
- Microsoft Small Business Specialist
- Certified Microsoft Partner
What people say
24/7 monitoring
Proactive maintenance
Expert knowledge
Business continuity
Predictable costs
Services
Managed IT Services
Our 24/7 managed IT services provide continuous network monitoring and proactive maintenance to prevent system failures. This comprehensive solution includes hardware and software management, security updates, and performance optimization through both remote and on-site support. Businesses benefit from predictable costs and reduced downtime while maintaining compliance with industry standards.
Business Continuity Planning
Customized business continuity solutions protect against data loss from equipment failures, natural disasters, or security breaches. We implement robust backup systems, recovery protocols, and preventive measures to ensure operational continuity. Our approach combines on-site and cloud storage solutions with regular system audits to maintain data integrity.
Cloud Solutions
Scalable cloud computing solutions enable secure document collaboration, email management, and application hosting. Our implementation includes Microsoft Exchange and SharePoint integration with mobile device support. Businesses gain flexible access to critical systems while reducing infrastructure costs through our hosted service model.
IT Consulting
Vendor-agnostic IT consulting services align technology investments with business objectives. We provide strategic planning, system audits, and implementation guidance based on industry best practices. Our consultants help organizations optimize existing infrastructure while planning for future technology needs.
Virtualization
Server virtualization solutions improve resource utilization and reduce energy costs through optimized workload distribution. We implement systems that enable dynamic resource allocation, simplified disaster recovery, and consolidated server environments. This approach lowers hardware expenses while improving system reliability and scalability.
People
Kamal Masand
President
With over four decades of IT industry experience, Kamal leads strategic direction while ensuring client technology investments deliver measurable business value through continuous innovation and service excellence.
Mike Peasley
Director of Technical Services
As technical lead with 30+ years in IT solutions, Mike oversees service delivery and technical operations, focusing on proactive problem resolution and long-term technology planning for business clients.
Questions
What IT services do you specialize in for small businesses?
We focus on managed IT services, cybersecurity solutions, business continuity planning, cloud computing, and technology consulting tailored to small and mid-sized organizations.
How do you handle emergency IT issues?
Our managed services include 24/7 monitoring and proactive issue resolution to prevent emergencies, with priority support available for critical system failures.
What makes your IT solutions different from competitors?
We combine 40 years of experience with Microsoft-certified expertise, offering single-vendor simplicity and proactive technology management focused on business outcomes.
Do you provide hardware and software support?
Yes, we offer hardware-as-a-service options, software management, and authorized repair services for major manufacturers like HP and Lenovo.
How do you ensure business continuity during disasters?
We implement customized backup systems, recovery protocols, and preventive measures combining cloud and on-site storage with regular system audits.
