Business Details
21 Years
experience
Expert Computer Repair Services in Portland
Since 2005, we have dedicated ourselves to providing personalized, high-quality computer repair and tech support services to the Portland community. Our team of experienced technicians combines decades of industry expertise with a passion for solving technical challenges, ensuring every client receives tailored solutions that restore their relationship with technology. Founded on principles of innovation and customer-centric service, we prioritize transparency, reliability, and cutting-edge methodologies to deliver faster, more secure, and cost-effective results.Our commitment to excellence is reflected in our five-star ratings across platforms like Google, Facebook, and Yelp, as well as our reputation as a trusted partner for individuals and small businesses alike. Whether it's virus removal, hardware repairs, or custom-built systems, we approach every task with meticulous attention to detail and a focus on long-term client satisfaction.
Services
Virus Removal
Data Recovery
Computer Builds
Remote Repair
Board-Level Repairs
Screen Replacement
Hardware Upgrades
Business IT Support
Custom Desktops
System Tune-Ups
Details
- Year established: 2005
Highlights and features
- Our team has 50+ combined years of experience in tech support and repairs.
- We offer custom-built systems with high-end components and no bloatware.
- Proactive 24/7 monitoring for small business IT needs is included in contracts.
- Data recovery services start at $245 with a maximum cap of $395.
- Board-level repairs start at $345, billed only if successful.
What people say
5-star ratings
Expert technicians
Fast repairs
Personalized service
Trustworthy
Services
Virus Removal
Our custom tools eliminate viruses, malware, and remote access threats while optimizing system performance. We ensure secure browsing with ad-blocking software and guarantee a faster, safer computing experience post-service.
Data Recovery
Starting at $245, we recover data from failed drives using advanced tools. Clients set a price cap, and we partner with specialists for complex cases like motor failures or platter damage.
Custom Builds
Handcrafted gaming and workstation PCs with premium components. Systems include Windows 11, LibreOffice, and ad-blockers, stress-tested for 24+ hours to ensure stability and performance.
Board-Level Repair
Microscopic analysis and component replacement for deep hardware issues. Available on select devices, billed only if successful, with included diagnostics and software optimization.
Business IT Support
24/7 remote monitoring of antivirus, backups, and hardware for small businesses. Includes priority repairs, unlimited cloud backup, and on-site support at a flat monthly rate.
People
Justin Coope
Owner / Lead Software Technician
Founded 1201 Computer Repair in 2005 after 15+ years at tech giants like Microsoft and McAfee. Pioneered the company's ethos of personalized, human-centric tech support.
Ed Hallman
Lead Technician
Manages staff training and ensures technical excellence. Brings decades of experience in hardware diagnostics and complex system repairs to the team.
Blake Hoss
Sr. Hardware Technician
Specializes in intricate hardware repairs and upgrades. Combines precision with a client-focused approach to resolve even the most challenging technical issues.
Matt Baggett
Sr. Hardware Technician
Expert in component-level repairs and system optimization. Known for meticulous attention to detail and restoring functionality to seemingly irreparable devices.
Alan Mason
Automation Architect
Focuses on remote support solutions and software automation. Streamlines processes to enhance efficiency and deliver faster, more reliable tech services.
Questions
What services does 1201 Computer Repair offer?
We provide virus removal, data recovery, custom PC builds, board-level repairs, hardware upgrades, remote support, and business IT monitoring.
How much do repairs cost?
Labor tiers start at $245, with most repairs at $295. Data recovery starts at $245, and board-level repairs start at $345, billed only if successful.
Do you offer remote support?
Yes, VIP members and business clients can access remote repairs at $195/hour, with tools provided for secure connections.
Can you build custom gaming PCs?
Yes, starting at $855 for basic builds up to $3500+ for high-end systems, fully customizable with premium components.
What areas do you serve?
We primarily serve Portland, OR, and the Pacific Northwest, with in-shop repairs and remote support available nationwide.
Do you offer business IT contracts?
Yes, starting at $35/device/month with 24/7 monitoring, backups, and priority on-site support included in flat-rate plans.
