Business Details
25 Years
experience
Emergency
services
Trusted IT Support Services in Portland, OR
24 X7 It Solutions has been delivering reliable IT services since 2001, serving Portland and Vancouver businesses with a 94.74% client retention rate. Our team of full-time engineers provides 24/7 network monitoring, cybersecurity, and cloud solutions, backed by a 100% satisfaction guarantee. We prioritize transparency with no hidden fees, fixed pricing, and detailed monthly invoices. With over 702 clients, we offer free assessments, disaster recovery, and proactive maintenance to prevent downtime.Our 7-minute response guarantee ensures rapid resolution, while manual backup checks and test restores protect critical data. We eliminate long-term contracts, offering flexibility and trust through proven expertise rather than binding agreements.
Services
Managed IT Services
Cyber Security
Cloud Services
IT Consulting
Computer Network Support
Details
- Year established: 2001
Highlights and features
- We guarantee 7-minute response times for IT issues.
- 94.74% client retention rate since 2001 proves reliability.
- No long-term contracts or hidden fees in service agreements.
- Free 57-point network security assessments for all new clients.
- Manual backup checks and test restores ensure data protection.
What people say
7-minute response guaranteed
94.74% client retention rate
Free network assessments
Proactive backup checks
Transparent pricing
Services
Managed IT Services
Our managed IT services provide ongoing network monitoring, security updates, and proactive maintenance to prevent downtime. Businesses benefit from fixed monthly pricing, detailed invoices, and 24/7 support. We handle backups, software patches, and system optimization to ensure reliable operations while reducing IT costs by 30-50%.
Cyber Security
Cybersecurity solutions include firewall management, malware removal, and Dark Web monitoring to protect against data breaches. We conduct regular security audits and provide incident response to mitigate risks. Our services ensure compliance with data protection regulations and minimize liability from cyberattacks.
Cloud Services
Cloud services enable secure data storage, remote access, and cost-effective infrastructure. We assess cloud readiness, implement hybrid or full-cloud solutions, and optimize performance. Clients reduce hardware costs while gaining scalability and disaster recovery capabilities through private cloud servers.
IT Consulting
Our IT consulting services include network audits, project planning, and technology roadmap development. We help businesses align IT investments with growth goals, improve efficiency, and adopt emerging technologies like AI and cloud computing for competitive advantage.
Computer Network Support
We offer rapid diagnosis and resolution for network issues, including hardware failures, connectivity problems, and performance bottlenecks. Emergency support is available 24/7, with remote troubleshooting and on-site repairs to minimize business disruption.
People
Randy Bankofier
President
Randy Bankofier founded 24x7 IT Solutions in 2001, leading the company to become Portland's top-rated IT services provider. With over 20 years of experience, he specializes in managed services, cybersecurity, and cloud solutions. Randy focuses on client-centric innovation and guarantees 100% satisfaction through transparent, contract-free service agreements.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity, cloud solutions, network support, and 24/7 monitoring tailored to small and mid-sized businesses.
Do you offer free IT assessments?
Yes, we provide a free 57-point network security and performance assessment with no obligation.
Are there contracts for your IT services?
No, we operate without long-term contracts and retain clients through service quality.
How quickly do you respond to IT issues?
We guarantee a 7-minute response time for all support requests.
What cybersecurity protections do you provide?
We offer threat monitoring, malware removal, backup verification, and Dark Web credential checks.
Do you support businesses outside Portland?
We primarily serve Portland and Vancouver metro areas with on-site and remote support.
