Business Details
49 Years
experience
Expert Electronics Repair Services in New Hope, MN
Founded in 1977, our business began as a home-based electronics repair service in Minneapolis, Minnesota. Over four decades, we've grown into a trusted manufacturer-authorized service center specializing in vintage stereo repair, computer repair, and consumer electronics maintenance. Our expertise spans major Japanese audio brands like Marantz, Denon, and Yamaha, with specialized services for units manufactured before 1975. We serve both residential and commercial clients across Minnesota, Wisconsin, Iowa, South Dakota, North Dakota, and nationwide. Our team combines decades of hands-on experience with manufacturer training to deliver precise diagnostics and repairs.We maintain a 9,000-square-foot facility in New Hope, Minnesota, equipped to handle AV receivers, turntables, CD players, and modern computer systems. Our commitment to quality is demonstrated through our 90-day warranty on COD repairs and membership in the National Electronic Service Dealers Association. We prioritize customer education through troubleshooting guides and technical tips to prevent future issues. As a family-owned business, we maintain direct technician-customer relationships to ensure personalized service and proactive maintenance solutions.
Services
Stereo Repair
Computer Repair
Vintage Audio Repair
IT Support
Turntable Repair
VOIP Servers
Data Recovery
Network Solutions
DLP Lamp Replacement
HDMI Troubleshooting
Details
- Year established: 1977
Highlights and features
- 45+ years of specialized electronics repair experience
- Manufacturer-authorized service for major Japanese audio brands
- Custom-built servers for banks and law firms
- 90-day warranty on all COD repairs
- Family-owned with direct technician-customer communication
Associations and certifications
- NESDA member
- Manufacturer authorized service center
Services
Vintage Stereo Repair
Specialized repair for pre-1975 Japanese audio equipment including Pioneer SX, Marantz, and Denon receivers. Our technicians combine original components with modern diagnostics to restore functionality while preserving vintage integrity. Services include capacitor replacement, circuit board repair, and mechanical alignment for optimal performance.
Computer Repair
Comprehensive repair for business and consumer computers including virus removal, hardware upgrades, and data recovery. We build custom servers for banks and law firms while providing on-site and in-shop support for Windows systems, networking, and cybersecurity implementation across Minneapolis-St. Paul.
Turntable Repair
Precision repair for turntables and DJ systems including motor calibration, stylus replacement, and belt adjustments. Our 4-week turnaround includes comprehensive testing with specialized equipment to ensure accurate playback and minimal vibration for audiophiles and professional DJs.
Network Solutions
Custom network design and maintenance for small businesses including wired/wireless configurations, firewall installation, and VOIP server implementation. We optimize connectivity for medical offices, churches, and distributors while providing proactive monitoring to prevent system downtime.
DLP Lamp Replacement
Professional replacement of DLP projector lamps in home theater systems and commercial displays. Our technicians ensure proper installation and calibration for models from major manufacturers, extending equipment lifespan while maintaining optimal brightness and color accuracy.
People
Alex
Founder
Russian immigrant and electronics pioneer who started the business in 1976. Recognized as 'The Dog Whisperer' for repairing challenging electronics, he expanded from home-based operations to a 9,000 sq ft facility while maintaining hands-on involvement.
First Technician
Senior Technician
Hired in 1987, this technician has maintained continuous service for over 35 years. Specializes in complex diagnostics and serves as technical mentor, ensuring consistent repair standards across all service departments.
Questions
What types of electronics do you repair?
We specialize in vintage Japanese audio equipment, modern stereo systems, computers, turntables, and business IT infrastructure including VOIP servers.
Do you offer warranties on repairs?
Yes, all COD repairs include a 90-day warranty covering original service work. Manufacturer warranties apply to new components when available.
How long does repair service take?
Turnaround times vary: audio products 4-6 weeks, vintage equipment 4-8 weeks, and turntable repairs 3-6 weeks depending on parts availability.
Are you manufacturer-authorized?
Yes, we're authorized service centers for major brands including Pioneer, Marantz, Denon, and Yamaha audio equipment.
Do you service businesses?
Yes, we provide customized IT solutions for banks, law firms, medical offices, and churches including network infrastructure and server maintenance.
Can I drop off equipment for repair?
Yes, our New Hope location accepts drop-offs Tuesday-Friday 10am-2pm. Please call first with your equipment details for faster service.