Business Details
We are Kli-Solutions, a trusted provider of comprehensive computer support services for residential and business clients. Our team of expert technicians is recognized as some of the best in the industry, with years of hands-on experience resolving a wide range of technical issues. We offer flexible support options including remote repair, on-site home service, PC pickup service, and specialized 22-point PC tune-ups to address every type of computer problem. Our remote support service allows us to take control of your machine over the internet to troubleshoot and diagnose issues without requiring you to leave your home or office. For problems that cannot be resolved remotely, our on-site technicians are available by appointment to visit clients across dozens of cities and towns in New Hampshire and Massachusetts. We maintain an exceptional 94% problem resolution success rate, backed by our unconditional guarantee that we do not charge any fees if we are unable to fix your issue.
We never collect upfront payments, monthly fees, or startup costs, and we do not charge for time spent on calls, online chats, or remote connection attempts for unresolved problems. Our services include targeted Trojan and virus removal, general system troubleshooting, and performance optimization to resolve slow computers, popups, and unexpected system behavior. We prioritize full transparency with every client, clearly communicating our process, limitations, and alternative recommendations when a problem cannot be resolved remotely or on-site. Our commitment to client satisfaction means we work diligently to resolve issues efficiently, with no hidden commitments or unexpected charges for any service we provide. We offer multiple convenient ways to contact our support team, including live chat, phone, email, and in-person support ticket creation to meet your preferred communication style.
We never collect upfront payments, monthly fees, or startup costs, and we do not charge for time spent on calls, online chats, or remote connection attempts for unresolved problems. Our services include targeted Trojan and virus removal, general system troubleshooting, and performance optimization to resolve slow computers, popups, and unexpected system behavior. We prioritize full transparency with every client, clearly communicating our process, limitations, and alternative recommendations when a problem cannot be resolved remotely or on-site. Our commitment to client satisfaction means we work diligently to resolve issues efficiently, with no hidden commitments or unexpected charges for any service we provide. We offer multiple convenient ways to contact our support team, including live chat, phone, email, and in-person support ticket creation to meet your preferred communication style.
Highlights and features
- We guarantee no charges if we can't fix your problem.
- Our technicians have years of industry experience resolving PC issues.
- We maintain a 94% problem resolution success rate.
- We never collect upfront payments or monthly fees.
- Our remote support requires no PC pickup or home visits.
Services
Remote PC Support
Our remote PC support service lets our technicians access your computer over the internet to troubleshoot and resolve issues while you watch. This service is ideal for clients with slow performance, popups, malware infections, or general system malfunctions. You avoid traveling to a store or packing up your device, with no upfront costs for the service.
On-Site Support
Our on-site support service sends a qualified technician to your home by appointment to resolve computer issues that cannot be fixed remotely. We serve clients across dozens of cities and towns in New Hampshire and Massachusetts for convenient in-home assistance. This service is perfect for complex hardware problems or issues requiring physical access to your device.
PC Tune-Up
Our 22-point PC tune-up service addresses slow performance, unexpected popups, and general system malfunctions that may not have an obvious cause. This service is designed for clients whose computers are no longer running as smoothly as they once did. Our technicians perform a comprehensive check to optimize system performance and resolve underlying issues.
Pickup Service
Our pickup service allows us to collect your computer from your home or office for off-site repair and troubleshooting. This service is ideal for clients with complex issues that cannot be resolved remotely or on-site. We handle the pickup and return of your device to provide a convenient, hassle-free repair option.
Trojan and Virus Removal
Our Trojan and virus removal service eliminates malicious software from your computer to restore system security and performance. This service is targeted at clients experiencing popups, slow performance, or unusual system behavior caused by malware infections. We use proven methods to fully remove threats and get your system running safely again.
