Resolve IT Computers

At Resolve IT, we understand that you and your business rely on functioning technology. That's why we've dedicated ourselves to providing IT solutions that actually work. We believe in establishing a relationship of trust with all of our clients, and we strive to deliver IT services that are effective, professional, personal, and honest.

Our Mission

Our mission is to provide businesses in the Springfield, MO area with IT services that meet their unique needs. We believe that technology should be a tool to enhance your business, not a hindrance. We're committed to providing timely, polite, and courteous service to our clients, and we're always looking for ways to improve our services and prevent problems before they arise.

Our History

Resolve IT was founded in 2010 by Ben Petersen, a Springfield native with a natural aptitude for technology. Ben grew up in Springfield, where he became interested in computers at an early age. After graduating from college, Ben and his wife Ashley started Resolve IT, with the goal of providing high-quality IT services to the Springfield community.

Ben Petersen, Owner

Ben has a degree in Middle Eastern Studies and speaks Arabic, Italian, and Spanish. He and his wife Ashley started Resolve IT in 2010.

Neil Slatinsky, Project Manager

Neil has over 10 years of experience in the IT industry. He has worked in various roles, including systems administration at a large corporation and IT manager at a local company.

Daniel Broach, Systems Administrator

Daniel joined Resolve IT in 2018, bringing with him a strong background in troubleshooting and research. He is passionate about learning new things and collaborating with clients to find innovative solutions.

Clayton Gray, Service Manager

Clayton has a Master's degree in Business Administration and has extensive experience in IT project management. He is a dedicated team player and is always willing to lend a helping hand.

Brayden Shell, Systems Administrator

Brayden graduated with a Bachelor's degree in Information Technology from Missouri State University in 2021. He has experience working in logistics, non-profit organizations, and IT services.

Michael Ramsey, Cybersecurity Specialist

Michael has a strong background in cybersecurity, including experience in the Department of Defense (DoD) and general IT help desk. He is committed to continuously expanding his knowledge of cybersecurity technologies.

Testimonials

At Resolve IT, we're proud of the relationships we've built with our clients. Here's what some of them have to say:

"We first started working with Resolve IT in 2010. They helped us through a major move, growing from 7 to 13 computers, server installation, backups, and integration of the technology in my dental office. Resolve IT has always been timely, polite, and courteous when helping us with our needs. Ben is great about looking ahead and preventing problems by continuously reviewing our systems and giving us recommendations. Resolve IT is the best!" -Thomas Stone, DDS

"We've worked with Resolve IT for several years. They are so responsive and professional, it's better than having our own in-house IT department. Their staff is talented and works well with our employees, even those who are computer illiterate. Resolve IT has taken the time to become familiar with the multiple software packages we use, helping us keep everything up to date and running smoothly. I highly recommend Resolve IT for all of your IT needs." -Marsha Sulteen, Office Manager, Rich Kramer Construction, Inc.

"I absolutely depend on Resolve IT to keep my business running. The peace of mind knowing that they are just a phone call away is invaluable. They allow me to concentrate my efforts on patient care and not on IT issues." -Dr. Amber Mitchell, Mitchell Chiropractic & Rehabilitation Center