Business Details
23 Years
experience
Emergency
services
Your Springfield IT Support Partner
Northern Summit has been serving small and medium-sized businesses in Southwest Missouri since 2003. As an outsourced IT department, we specialize in delivering customized technology solutions that enhance efficiency, productivity, and security while aligning with your business goals. Our team combines 92 years of collective IT expertise to provide proactive support, rapid problem resolution, and strategic infrastructure planning. We offer comprehensive services including network security, data backup, disaster recovery, hosted solutions, and specialized support for industries like legal, finance, and dental practices. Our commitment to community partnerships and veteran support reflects our dedication to both technological excellence and local engagement.With 24/7 live technician availability and a 60-minute response guarantee, we ensure minimal downtime and maximum operational continuity. Our approach balances cost-effectiveness with cutting-edge technology to deliver solutions tailored to your specific needs. By managing your IT infrastructure proactively, we allow you to focus on core business activities without compromising on technological advancement. Our proven track record with clients like Old Missouri Bank and Springfield Smile Doctor demonstrates our ability to execute seamless transitions and maintain long-term reliability. From initial consultation to ongoing support, we prioritize transparency, urgency, and measurable outcomes to optimize your technology investments.
Services
Desktop Support
Hosted Solutions
Disaster Recovery
Mac Support
Server Support
Network Security
Virtualization
Email Protection
IT Project Management
Data Backup
Details
- Year established: 2003
Highlights and features
- We guarantee 60-minute response times for all IT emergencies
- Our team combines 92 years of collective IT expertise
- Specialized support for dental practices with Dentrix/Eaglesoft software
- We offer comprehensive IT services under one roof
- 24/7 live technician availability with no automated menus
What people say
Superior service
Nearly effortless transition
Proactive, professional
Knowledgeable in dental space
Excellent results
Services
Network Security
Our network security services protect businesses from cyber threats through advanced firewall configurations, intrusion detection systems, and regular vulnerability assessments. We implement customized security protocols that meet industry compliance standards while ensuring minimal disruption to daily operations. Our proactive monitoring identifies potential threats before they impact your business, providing peace of mind for clients in sensitive sectors like finance and healthcare.
Data Backup
We offer automated data backup solutions with multiple redundancy options to protect against data loss from hardware failures, cyberattacks, or natural disasters. Our systems ensure rapid data recovery with minimal downtime, featuring encrypted cloud storage and regular integrity testing. Clients maintain full control over their data with customizable retention policies and instant access to critical files.
IT Project Management
Our project management services coordinate technology upgrades, system migrations, and infrastructure overhauls from planning to completion. We assign dedicated project leads who work closely with clients to maintain timelines, budgets, and communication across all stakeholders. Recent projects include seamless email migrations and complete network overhauls for growing businesses.
Hosted Solutions
We provide scalable cloud computing solutions that reduce hardware costs while improving accessibility and collaboration. Our hosted platforms include virtual desktops, email systems, and application hosting with enterprise-grade security. Clients benefit from predictable monthly costs and automatic updates without compromising performance or data protection.
Disaster Recovery
Our disaster recovery plans ensure business operations continue during unexpected outages through redundant systems and rapid failover protocols. We create customized recovery strategies with defined RTOs and RPOs, including regular testing and updates to adapt to evolving business needs. This service integrates with our backup solutions for comprehensive protection.
Questions
What IT services do you offer for law firms?
We provide specialized IT support for legal practices, focusing on compliance, secure document management, and reliable infrastructure to ensure uninterrupted case management.
How quickly do you respond to IT emergencies?
Our team guarantees a 60-minute response time for all critical IT issues with 24/7 live technician availability.
Do you support dental practices with specific software needs?
Yes, we offer specialized support for Dentrix and Eaglesoft software along with dental imaging equipment integration and maintenance.
Can you help reduce existing IT costs?
We provide free network assessments and customized managed service plans to optimize your IT spending while maintaining security and efficiency.
What areas do you serve?
We primarily serve Springfield, MO and surrounding Southwest Missouri communities with both on-site and remote IT support options.
