Reliable IT Solutions, Personalized Service
At Northern Summit Technology, we understand that technology is a crucial part of any business. That's why we're dedicated to providing exceptional IT services to small and medium-sized businesses in Springfield and beyond. Our team of experts has over 92 years of combined IT experience, ensuring that your technology needs are met with precision and efficiency.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Whether you're in the dental and healthcare industry, legal, finance, architecture, or engineering, we've got you covered. Our services include:
- Desktop Support: Our team is available 24/7 to troubleshoot and resolve any IT issues you may encounter.
- Hosted Solutions: We offer a range of hosted solutions to ensure your business remains operational and efficient.
- Disaster Recovery Planning: Our team will work with you to create a comprehensive disaster recovery plan to minimize downtime and data loss.
- Mac Support: We provide expert technical support for Mac devices, ensuring your business remains productive and efficient.
- Server Support: Our team will work with you to optimize your server infrastructure, ensuring maximum performance and uptime.
- Network Security: We offer a range of security solutions to protect your business from cyber threats and malicious attacks.
- Virtualization: Our team will work with you to implement a virtualization solution that meets your business needs.
- Email/Spam Protection: We offer a range of email protection solutions to keep your business safe from spam and malware.
- IT Project Management: Our team will work with you to manage your IT projects, ensuring they're completed on time and within budget.
- Data Backup Solutions: We offer a range of data backup solutions to ensure your business's critical data is safe and secure.
Why Choose Us?
At Northern Summit Technology, we're committed to providing exceptional IT services that meet the unique needs of each business. Here are just a few reasons why you should choose us:
- Real People Answering the Phone: Our calls are answered by a live technician 24/7/365.
- Guaranteed Response Time: We guarantee a response time of 60 minutes or less.
- Specialized Technicians: Our team specializes in Dentrix and Eaglesoft software, as well as support for dental imaging equipment in dental practices.
- One-Stop Shop: We offer a range of IT services under one roof, including help desk, project management, hardware, data management, service, and support.
- Customized Managed Service Plans: We'll work with you to create a customized managed service plan that meets your business needs.
What Our Clients Say
At Northern Summit Technology, we pride ourselves on delivering exceptional IT services that meet the unique needs of each business. Here's what some of our clients have to say:
"We really appreciate Northern Summit making this transition so simple for us. Our firm has historically been resistant to change. We were very concerned about the email migration and the potential for data loss and downtime. We have been using hosted exchange for over five years which means we had a great deal of data to bring over. Josh did not just make the transition easy, he made it nearly effortless." - Jeffery Laney, Haden Cowherd & Bullock, LLC
"I know I can count on their team for superior service and excellent results. As a one-man IT department, you must have someone you can count on when the need arises. Northern Summit has been there no matter how big or small the project." - Ryan Uzzell, Old Missouri Bank
"The staff are proactive, professional, and have given us valuable guidance. Northern Summit has provided us an extraordinarily focused level of expertise." - Brad Erwin, em> Paragon Architecture
Overall Experience
The reviews highlight a positive experience with the company's customer service, network support, and improvement efforts. Quality of Service is mentioned as one of the key strengths, with customers and employees alike praising the dedication to providing high-quality service.
Network Support and Improvement
The reviews emphasize the importance of efficient network support and improvement, citing the company's ability to deliver on these promises. Innovation and Efficiency are highlighted as key factors in the success of the company's network support efforts.
Great Place to Work
The only review in this set praises the company as a Great Place to Work, citing high-quality customer service and efficient network support as reasons why.
