Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for IT Services in Sedona
At JJS Computer, we have dedicated ourselves to providing exceptional computer services since 1995. Our team brings over 28 years of combined experience in hardware, software, and network solutions, serving both residential and commercial clients across the Verde Valley and North Phoenix areas. We pride ourselves on being a licensed, insured, and certified company, committed to delivering on-site and remote repairs with integrity and expertise. Our customer-centric approach is reflected in our 99.7% virus removal success rate and numerous accolades as the Best Computer Service in Sedona and Cottonwood since 2002.With a focus on continuous training and partnerships with industry leaders in data recovery, we ensure our clients receive cutting-edge solutions and personalized service that protects their valuable digital assets.
Services
Malware Removal
Computer Repair
Wireless Setup
Data Recovery
Remote Support
New Computer Setup
Network Diagnostics
Virus Removal
Hardware Replacement
Business Phone Systems
Details
- Year established: 1995
Highlights and features
- We are a licensed, insured, and certified computer repair company with over 25 years of experience.
- Our technicians offer on-site and remote services with a 99.7% virus removal success rate.
- We provide personalized service recognized as Best Computer Service in Sedona since 2001.
- Our team maintains continuous training to stay current with evolving hardware and software technologies.
- We partner with industry-leading data recovery specialists to protect your critical digital assets.
Associations and certifications
- Better Business Bureau
What people say
Excellent Computer Tech
Very professional
Highly recommend
Fast and efficient
Totally professional
Services
Malware/Virus Removal
Our malware and virus removal service leverages over 27 years of experience and a 99.7% success rate to eliminate threats from your system. We handle everything from basic adware to complex ransomware infections, ensuring your computer's security and performance. Our technicians use industry-standard tools and techniques to clean your system while preserving your important data.
Computer Repair
We offer comprehensive computer repair services for both Windows and Mac systems, addressing issues with memory, hard drives, motherboards, and more. Our certified technicians diagnose and fix hardware failures, software conflicts, and performance issues to extend your device's lifespan. This service includes on-site repairs and remote diagnostics to minimize downtime for both home and business users.
Wireless Network Setup
Our wireless network setup service optimizes your home or office connectivity with expert configuration of routers and access points. We ensure maximum coverage and performance by selecting appropriate equipment and optimizing placement. This service includes network security configuration, device integration, and performance tuning to create a reliable wireless environment tailored to your specific needs.
Remote Technical Support
Our remote technical support service provides immediate assistance through secure internet connections to resolve software issues and configuration problems. Available nationwide and worldwide, this service includes troubleshooting, updates, and system optimization without requiring physical device transport. We use encrypted connections to maintain security while addressing everything from software conflicts to network configuration issues.
Data Recovery
Through our partnership with industry-leading data recovery specialists, we offer comprehensive data recovery solutions for failed storage devices. This service includes free diagnostics, shipping, and a 10% discount on recovery services for our clients. We coordinate the entire process from initial assessment to data retrieval, working with certified labs to recover critical information from damaged hard drives, SSDs, and other storage media.
People
Jeffrey Swartz
Founder & CEO
Certified computer technician with over 28 years of experience. Former IT professional at State Bank of Long Island, now serving Sedona area businesses and residents since 2000.
Olivia Swartz
Head of Operations
Manages daily operations with meticulous attention to detail. Ensures smooth business functioning while maintaining exceptional customer service standards for all client interactions.
Lynn Swartz
CFO
Handles financial operations and ensures operational stability. Also operates Lynn's Skincare, bringing business management expertise from multiple industries to support company growth.
Questions
Do you offer a satisfaction guarantee?
Yes, we provide a satisfaction guarantee. While we can't always offer refunds, we'll work with you to resolve any issues until you're completely satisfied with our service.
What's the average service call duration?
Most service calls take 1-1.5 hours, though complex issues may require additional time. We provide upfront estimates for all repair tasks before beginning work.
Do you provide on-site services?
Yes, we offer in-home and in-office services across our coverage areas. We charge a one-hour minimum for on-site visits, starting when our technician arrives at your location.
What areas do you service?
We serve Sedona, Cottonwood, Clarkdale, Anthem, and surrounding communities including Jerome, Camp Verde, and Carefree. Remote services are available nationwide and worldwide.
How does remote service work?
Our remote service connects securely to your computer over the internet for software troubleshooting and diagnostics. We can also assist with phone-based diagnostics if your device can't establish an internet connection.
What safety measures are in place?
We follow strict safety protocols including mask/glove use upon request, hand sanitization before/after service calls, and technician health monitoring to ensure client safety during all interactions.
