Business Details
20 Years
experience
Emergency
services
Trusted IT Services in Flagstaff, AZ
Pegasus Technology Services was founded in 2006 by Jesse Roscoe, a seasoned IT professional with over 20 years of industry experience. Our mission is to deliver reliable, cutting-edge technology solutions to businesses in Flagstaff and Northern Arizona. We specialize in Managed IT Services, which include 24/7 monitoring, maintenance, and security updates to ensure seamless operations. Our On Demand IT Services address immediate needs such as repairs, equipment upgrades, and network installations.With a team of certified engineers and technicians, we prioritize customer satisfaction through personalized service, rapid response times, and a one-year warranty on all labor and parts. Our expertise spans dental practice software, cloud computing, cybersecurity, and compliance standards like HIPAA and PCI. Locally owned and operated, we pride ourselves on technical excellence, transparency, and building long-term client relationships.
Services
Managed IT Services
On Demand IT Support
Computer Repairs
Network Installation
Cybersecurity Solutions
Cloud Computing
Dental Software Experts
Data Cabling
Disaster Recovery
Security Systems
Details
- Year established: 2006
Highlights and features
- 16 years in business with 20+ years of combined IT experience
- Locally owned and operated in Flagstaff, Arizona
- Guaranteed 24-hour response time for On Demand services
- One-year warranty on all labor and installed parts
- Certified experts in Microsoft, CompTIA, and dental software
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring, updates, and security for your systems. This includes 24/7 oversight of hardware, software, and networks to prevent downtime. Clients benefit from predictable costs, priority response times, and long-term system stability tailored to Flagstaff businesses.
On Demand IT Support
On Demand IT addresses urgent technology issues like hardware failures, network outages, or software crashes. We offer rapid diagnostics, repairs, and installations with transparent billing. Services include computer upgrades, printer troubleshooting, and emergency data recovery for Northern Arizona businesses.
Network Installation
We design and install secure, scalable networks for businesses in Northern Arizona. Services include cabling, server configuration, wireless optimization, and compliance-focused security protocols. Our solutions ensure reliable connectivity for offices, dental practices, and multi-location enterprises.
Cybersecurity Solutions
Our cybersecurity services protect against threats through firewalls, antivirus software, and daily backups. We implement disaster recovery plans and compliance measures for HIPAA, PCI, and other standards. Clients receive ongoing monitoring and staff training to mitigate risks.
Dental Software Experts
We specialize in dental software platforms like Eaglesoft and Dentrix. Our services include installation, database migration, hardware integration, and training. We ensure seamless operation of sensors, cameras, and practice management tools for Arizona dental offices.
People
Jesse Roscoe
President
Jesse founded Pegasus Technology Services in 2006 after a decade as a sole proprietor. A Microsoft Certified Systems Engineer and CompTIA-certified professional, he brings 20+ years of IT expertise to Flagstaff businesses.
Questions
What areas do you serve?
We provide IT services throughout Flagstaff and Northern Arizona, including onsite and remote support.
What is the difference between Managed IT and On Demand services?
Managed IT offers proactive 24/7 monitoring and maintenance for a flat monthly fee, while On Demand services are billed hourly for repairs and urgent needs.
Do you offer warranties on your work?
Yes, we include a one-year warranty on all labor and new parts we install, regardless of manufacturer warranties.
How quickly do you respond to service requests?
We guarantee a response within 24 hours, with most emergencies addressed within 1-2 hours of contact.
Are you certified in dental practice management software?
Yes, we specialize in Eaglesoft, Dentrix, OpenDental, and other dental software platforms with expert installation and support.
Can you help with HIPAA and PCI compliance?
Our team implements security protocols and audits to ensure your IT systems meet HIPAA, PCI, and other regulatory standards.
