Business Details
27 Years
experience
Emergency
services
Your Trusted IT Services Partner in Pasadena, CA
Techmedics is a dedicated IT services company with over 25 years of experience supporting business infrastructure. Since 1999, we have delivered proactive managed IT services tailored to meet the needs of SMBs and enterprises across diverse industries. Our team of certified engineers and subject matter experts provides comprehensive solutions including network monitoring, cloud migration, cybersecurity, and helpdesk support. We specialize in reducing downtime and unpredictable IT costs through scalable, flexible solutions that align technology with business goals. With offices in Southern California, North Dallas, and Metro Denver, we offer both remote and onsite support to clients globally.Our commitment to client success is demonstrated through personalized service, documented onboarding processes, and a track record of 400+ clients served. We maintain a proactive approach to IT management, ensuring businesses operate efficiently with response times averaging under 15 minutes. Our expertise extends to compliance frameworks like HIPAA, PCI DSS, and ISO 27001, and we have been recognized on industry lists including CloudTango MSP Select and CRN's MSP 500. Techmedics combines local presence with global capabilities to deliver trusted IT solutions that drive business growth.
Services
Managed IT
Cybersecurity
Cloud Solutions
Helpdesk Support
IT Consulting
Disaster Recovery
Network Management
Compliance Services
Server Management
UCaaS
Details
- Year established: 1999
Highlights and features
- 25+ years of industry experience delivering IT solutions
- 24/7 proactive network monitoring and rapid response times
- Certified cybersecurity experts with ISO 27001 compliance
- Local engineers in Dallas, Denver, and Los Angeles
- Award-winning managed service provider recognition
Associations and certifications
- ISO 27001
- CloudTango MSP Select US List 2024
- CRN's MSP 500 List 2024
What people say
Advanced level of skills
Fantastic response times
Knowledgeable techs
Seamless operations
Stellar service
Services
Managed IT Services
Comprehensive IT infrastructure monitoring and maintenance with 24/7 network oversight. Our proactive approach prevents system failures through automated alerts and rapid response protocols. Services include server management, endpoint protection, and performance optimization for businesses seeking reliable technology operations.
Managed Security Services
24/7 threat detection and response with advanced endpoint protection. We implement intrusion prevention systems, cloud security frameworks, and compliance solutions for HIPAA, PCI DSS, and ISO 27001 standards. Services include security awareness training and incident response planning to protect against ransomware and phishing attacks.
Cloud Solutions
Cloud migration and management services for scalable business operations. We implement secure cloud storage, productivity suites, and infrastructure hosting with Microsoft Azure and AWS integration. Solutions include disaster recovery planning and hybrid cloud deployments for remote workforce enablement.
Helpdesk Support
Remote and onsite IT support with 70% first-call resolution rates. Our ticketing system ensures transparent issue tracking while hardware troubleshooting and employee onboarding services maintain operational continuity. Services include endpoint protection and business hardware procurement guidance.
IT Consulting
Strategic IT planning aligned with business objectives. Services include infrastructure assessments, digital transformation roadmaps, and vendor selection. Our fractional CIO services provide executive technology leadership without full-time costs, focusing on security and compliance frameworks.
People
James
CTO/CIO
Leading Techmedics' technology strategy with 25+ years of IT leadership experience. Specializes in aligning technology investments with business goals while maintaining security compliance.
Mirko M.
Client Representative
Manufacturing industry client with six years of partnership experience. Provides insights on complex IT problem resolution and technology implementation effectiveness.
Questions
Can Techmedics support both small and large businesses?
Yes, we provide scalable IT solutions for SMBs and enterprises with flexible service models tailored to business size and needs.
Do you offer fully managed IT services or customizable solutions?
We offer both fully outsourced and co-managed IT services, allowing complete outsourcing or selective solution implementation.
Is Techmedics available for remote and onsite support?
Yes, we provide 24/7 remote support with local engineers available for onsite assistance in major US metropolitan areas.
How does a partnership with Techmedics typically start?
Partnerships begin with a comprehensive IT assessment followed by customized solution design and documented implementation planning.
Can you customize IT services to match specific business needs?
Yes, our services are tailored to industry-specific requirements with compliance expertise across healthcare, legal, and financial sectors.
How can I request a consultation or IT assessment?
Contact us through our website or call 877.832.4180 to schedule a free consultation with our certified IT experts.
