Business Details
33 Years
experience
Your Trusted IT Solutions Partner in Santa Cruz
Since 1993, User Friendly Computing has provided expert computer and network services for PC, Mac, and laptop computers in Santa Cruz and Monterey County. Our locally owned repair shop operates weekdays 8am-4pm and Saturdays 10am-4pm, completing most repairs within 24 hours. We specialize in computer repair, managed IT services, cloud solutions, website design, backup/recovery, and network security.With experience across all major operating systems and hardware, we guide clients toward efficient technology use while avoiding pitfalls. Properly insured and holding current business licenses, we pride ourselves on customer loyalty earned through high-quality personal service and technical expertise.
Services
Computer Repair
Managed IT Services
Cloud Solutions
Website Design
Backup & Recovery
Network Security
Details
- Year established: 1993
Highlights and features
- We offer 24/7 proactive network monitoring for uninterrupted operations
- Our team has 30+ years of local technology service experience
- We complete most shop repairs within 24 hours
- We provide comprehensive IT solutions from repair to cloud migration
- Our technicians hold current industry certifications
What people say
Quick repairs
Knowledgeable staff
Affordable pricing
24-hour turnaround
Expert troubleshooting
Services
Computer Repair
We provide comprehensive computer repair services for hardware and software issues across PC, Mac, and laptop platforms. Our technicians handle server repairs, workstation maintenance, and component replacements with 24-hour turnaround for most shop repairs. Specializing in virus removal, system upgrades, and network troubleshooting, we serve businesses and individuals throughout Santa Cruz and Monterey County.
Managed IT Services
Our 24/7 proactive monitoring ensures continuous protection of business IT infrastructure. This includes network security management, server maintenance, and cloud-based solutions tailored for small to medium enterprises. We offer outsourced IT services that combine enterprise-level support with personalized attention to maintain optimal system performance and minimize downtime.
Cloud Solutions
We implement cloud computing solutions including hosted Microsoft Exchange, virtual desktop environments, and server consolidation. Our services enable businesses to reduce hardware costs while improving data accessibility and security. We specialize in hybrid cloud implementations that integrate with existing infrastructure for seamless technology transitions.
Website Design
We create responsive websites optimized for mobile and desktop platforms with built-in SEO tools and content management systems. Our designs include e-commerce functionality, Google Analytics integration, and permission controls for business clients. We provide ongoing website maintenance and content update support for local businesses.
Backup & Recovery
Our backup solutions combine local and cloud storage to ensure business continuity in case of hardware failure or data loss. We implement automated backup systems with rapid recovery capabilities, protecting against 70% of business-critical data loss scenarios. Services include system restoration, file recovery, and disaster preparedness planning for enterprises of all sizes.
People
Peter Huemer
Founder and President
With over 30 years in the tech industry, Peter established User Friendly Computing in 1993. He specializes in network infrastructure design and has guided countless businesses through technology transitions while maintaining a focus on personalized service.
Andrew Foehner
Lead Technician
Andrew leads our technical team with expertise in system diagnostics and network troubleshooting. He provides on-site support and has developed customized IT solutions for local businesses since joining the company in 2005.
Matthew Egly
General Manager
Matthew oversees daily operations and client relations. With a background in business systems management, he ensures service delivery meets quality standards while maintaining cost-effectiveness for clients.
Rebecca Stoller
Accounting
Rebecca manages financial operations and client billing. She brings over 15 years of accounting experience to ensure transparent financial practices and efficient business operations.
Questions
What computer repair services do you offer?
We repair all PC, Mac, and laptop hardware/software issues including servers, workstations, and peripheral devices with 24-hour turnaround for most shop repairs.
Do you provide emergency IT support?
While we don't offer after-hours emergency services, our 24/7 network monitoring prevents most critical issues and our standard support hours cover urgent business needs.
What areas do you service?
We serve all of Santa Cruz and Monterey County including Watsonville, Scotts Valley, Aptos, Capitola, Felton, Salinas, Los Gatos, and Carmel.
How much do your IT services cost?
Pricing varies by service type. We offer fixed-rate support packages and hourly billing options. Contact us for a customized quote based on your specific needs.
Can you help with website development?
Yes, we create responsive websites with SEO tools, content management systems, and e-commerce functionality tailored to local businesses' requirements.
Do you offer data backup solutions?
We implement hybrid cloud backup systems with rapid recovery capabilities to protect against data loss from hardware failure, user error, or natural disasters.
