Business Details
We have provided expert computer and printer repair services throughout Northern California since 1990. Our founder Dave brings over four decades of hands-on experience spanning Macintosh, Windows, and Linux platforms. We operate as an Epson Customer Care Center with extensive factory training on printers, scanners, and professional graphics equipment. Our team services clients in their homes and offices across Arcata, Eureka, McKinleyville, Trinidad, and Blue Lake. We maintain current Apple service training and parts inventory despite relocating from our original Santa Cruz location. Our technical expertise covers legacy systems including CP/M, MS-DOS, Apple II, and numerous vintage computing platforms.
We deliver comprehensive network installation, router configuration, and software troubleshooting for residential and business clients. Our family-owned operation includes second-generation technicians who uphold our rigorous repair standards. We guarantee transparent pricing with published rates for desktop, laptop, printer, and on-site service calls. Our commitment to ongoing education ensures we resolve both modern and obsolete technology challenges efficiently. We prioritize client satisfaction through personalized service backed by 34 years of continuous business operation.
We deliver comprehensive network installation, router configuration, and software troubleshooting for residential and business clients. Our family-owned operation includes second-generation technicians who uphold our rigorous repair standards. We guarantee transparent pricing with published rates for desktop, laptop, printer, and on-site service calls. Our commitment to ongoing education ensures we resolve both modern and obsolete technology challenges efficiently. We prioritize client satisfaction through personalized service backed by 34 years of continuous business operation.
Highlights and features
- We offer 40+ years of cross-platform repair expertise.
- Our Epson-certified technicians service printers and scanners.
- We maintain current Apple training and parts inventory.
- Our published rates ensure transparent pricing for all services.
- We support legacy systems from CP/M to modern Linux.
Services
Macintosh Repair
We provide comprehensive Macintosh hardware and software repair leveraging decades of Apple-specific training. Our technicians service all Mac models from vintage systems to current releases with genuine parts inventory. Clients receive expert diagnostics and repair for both consumer and professional Macintosh platforms.
Windows PC Repair
We diagnose and repair Windows PC hardware failures, operating system errors, and software conflicts efficiently. Our service covers desktops, laptops, and custom builds across all supported Windows versions. Business and residential clients benefit from data preservation and system optimization during every repair.
Printer Repair
As an authorized Epson Customer Care Center, we repair printers, scanners, and professional graphics equipment with factory-trained precision. Our technicians handle inkjet, laser, and large-format devices from all major manufacturers. We provide on-site service and maintain extensive parts inventory for rapid turnaround.
Network Installation
We design and install wired and wireless networks including router configuration, DNS setup, and port forwarding. Our service ensures reliable connectivity for home offices, small businesses, and multi-device households. Clients receive complete network documentation and security hardening with every installation.
Laptop Repair
We perform expert component-level laptop repair for screen replacement, power issues, and motherboard failures across all brands. Our certified technicians service Windows, Macintosh, and Linux portable systems with manufacturer-spec parts. Every repair includes thermal management optimization and comprehensive hardware stress testing.
