Your Complete IT Solution
About Us
Advanced Tech Enterprises (ATE) is a trusted IT solutions provider for small businesses in the Tulsa Metro Area. Founded in 1988, we've built a reputation for delivering reliable, personalized IT support and dependable solutions tailored to your specific needs. With over 30 years of experience under our belts, we understand the unique challenges faced by small businesses and are dedicated to helping you reach your full potential.
Our Mission
Our mission is to become your trusted IT partner, proactively resolving your technology challenges and enabling you to focus on what you do best. We believe in building strong relationships with our clients, understanding their individual needs, and providing tailored solutions that align with their business goals.
Services Offered
We offer a comprehensive range of IT services, including:
Managed IT Services
- Network Security & Management: Secure your network with strategic implementation and configuration of firewalls, routers, and access controls.
- Data & Voice Cabling: Ensure reliable network connectivity throughout your office with comprehensive cable installation, maintenance, and security services.
- Remote Access: Simplify communication and collaboration with secure remote access solutions for your mobile workforce.
- Server, Workstation & Hardware Support: From troubleshooting and repairs to installations and upgrades, we handle all your hardware needs.
Additional Services
- Email & Web Hosting: Secure and reliable hosting solutions for your email accounts and website.
- Cloud Computing: Scale your IT infrastructure as your needs evolve with flexible cloud computing options.
- Printer & Device Integration: Seamlessly integrate multifunction printers, scanners, and copiers into your workflow.
- Telecom Solutions: Get connected with reliable and affordable VOIP services.
Why Choose Advanced Tech Enterprises?
- Experienced Team: Our team of certified technicians has extensive experience in all aspects of IT support and understands the unique needs of small businesses.
- Personalized Service: We take the time to understand your business, its technology infrastructure, and your specific IT requirements.
- Cost-Effective Solutions: We offer competitive monthly retainer plans designed to fit your budget and provide peace of mind.
- Local Expertise: We are proudly based in Tulsa and understand the unique challenges faced by local businesses.
- Client-Focused Approach: We are committed to providing exceptional customer service and building long-lasting relationships with our clients.
Overall Experience
The reviews highlight both negative and positive experiences with Advanced Tech Enterprises. On one hand, there is a single negative review that criticizes the management, accusing them of being incompetent and only looking out for their own interests. On the other hand, there are multiple positive reviews that praise the company's professionalism, knowledge, and customer service.
Positive Aspects
The majority of the reviewers have had a positive experience with Advanced Tech Enterprises. They praise the team's knowledge and professionalism, highlighting their ability to provide stellar customer service and resolve IT issues efficiently. The reviewers also mention the friendly and helpful nature of the staff, specifically mentioning Ric and Jay as being knowledgeable and friendly.
Customer Service
Customer service is a standout aspect of Advanced Tech Enterprises, with multiple reviewers praising the team's responsiveness and ability to fix issues remotely or onsite. The reviewers appreciate the personalized approach, with the team taking the time to understand their specific needs and adapting to their business requirements.
Technical Expertise
The reviewers are impressed with the technical expertise of the Advanced Tech Enterprises team, with one reviewer even comparing Ric's knowledge to that of Yoda. The team is able to assist with a wide range of IT systems and is able to provide helpful guidance and support.