Business Details
We have served the Edmond community with reliable computer services since 1996, building a long track record of trusted local support. Our floor technicians hold Dell, Microsoft, and CompTIA certifications, and bring over 40 years of combined hands-on industry experience to every job. We offer end-to-end computer support for both residential and business clients, covering everything from basic setup to complex operating system and application troubleshooting. Our in-shop services come with a transparent 1 to 3 day average turnaround time, so clients never face unexpected delays for their repairs. We provide upfront, clear pricing for all services, with no hidden fees or surprise charges on final invoices. Our field service team delivers onsite support to home and business clients within a 4-mile radius of our Edmond location for added convenience.
Our dedicated helpdesk system lets clients submit service requests or repair status inquiries online to receive a tracking ticket for real-time updates. We specialize in data recovery for a wide range of storage mediums, including legacy floppy disks, hard drives, USB and Firewire devices, and digital camera media. Our security center team handles even the most severe spyware and virus infections, delivering thorough system cleanups to restore device performance. We maintain a local inventory of high-quality computer components and parts, so we never have to wait on external orders to complete upgrades and repairs. We prioritize client satisfaction above all else, working to resolve every computer issue efficiently and effectively for every customer we serve.
Our dedicated helpdesk system lets clients submit service requests or repair status inquiries online to receive a tracking ticket for real-time updates. We specialize in data recovery for a wide range of storage mediums, including legacy floppy disks, hard drives, USB and Firewire devices, and digital camera media. Our security center team handles even the most severe spyware and virus infections, delivering thorough system cleanups to restore device performance. We maintain a local inventory of high-quality computer components and parts, so we never have to wait on external orders to complete upgrades and repairs. We prioritize client satisfaction above all else, working to resolve every computer issue efficiently and effectively for every customer we serve.
Highlights and features
- We have served Edmond computer clients since 1996.
- Our technicians hold Dell, Microsoft, and CompTIA certifications.
- We keep local inventory of parts for expedited repairs.
- We offer transparent hourly rates with no hidden charges.
- Our average in-shop repair turnaround is 1 to 3 days.
Services
Data Recovery
Computer Zone provides comprehensive data recovery services for consumer and business storage mediums. We support legacy floppy disks, internal IDE/SATA/SCSI hard drives, USB and Firewire storage devices, and digital camera media. Our certified technicians work to recover critical client data from damaged, corrupted, or inaccessible storage devices safely and effectively.
In-shop Service
Our in-shop service covers all common computer repair, setup, and configuration needs for residential and business clients. Our Dell, Microsoft, and CompTIA certified technicians handle everything from basic PC setup to high-level operating system and application troubleshooting. We offer a standard 1 to 3 day average turnaround time for most in-shop repair jobs to minimize client downtime.
Field Service
Our field service department delivers convenient onsite computer support to home and business clients in the Edmond area. We provide the same high-quality repair and troubleshooting services as our in-shop team, directly at the client's location. Onsite service is billed at a flat $95 per hour for clients within a 4-mile radius of our Edmond store.
Security Center
Our Security Center service provides expert removal of spyware, viruses, and other malicious software from infected computer systems. Our technicians perform thorough system cleanups to restore device performance, security, and functionality for clients. This in-shop service has an average flat rate of $165 for most standard malware cleanup jobs.
Help Desk
Our help desk service provides convenient remote support for clients with pre-dropoff questions or in-progress repair inquiries. Clients can submit repair requests or status questions online to receive a unique tracking ticket for real-time updates. For clients with devices already in our care, we offer phone support to request ticket numbers and get up-to-date repair status information.
