Business Details
18 Years
experience
Your Trusted IT Partner for Computer Repair & Custom PC Builds
Since 2008, Bob's Computer Service has been dedicated to delivering exceptional computer repair and IT consulting services to residential and business clients in Springfield, MA, Western Massachusetts, and Northern Connecticut. Founded by A+ and Network+ certified technician Bob Gregory, our mission is to make technology reliable, accessible, and stress-free through personalized solutions. We specialize in proactive maintenance, hardware/software repairs, custom PC builds, network setup, and data backup, combining technical expertise with jargon-free communication to empower clients. With over 15 years of experience, we prioritize lasting relationships through honest service, competitive pricing, and a commitment to staying current with technological advancements.Our comprehensive support spans remote troubleshooting, onsite repairs, Office 365/email assistance, and malware removal, tailored to meet diverse client needs. As a locally trusted partner, we focus on minimizing downtime while maximizing system performance, ensuring clients receive efficient, affordable, and dependable IT solutions. Our team takes pride in resolving complex issues, offering transparent pricing, and providing long-term tech strategies that align with individual and business goals. From custom gaming rigs to secure business networks, Bob's Computer Service remains dedicated to simplifying technology for our community.
Services
Remote Troubleshooting
Onsite Repair
Custom PC Builds
Network Setup
Email Support
Data Backup
Virus Removal
Computer Maintenance
Details
- Year established: 2008
Highlights and features
- Certified expertise with A+ and Network+ certified technicians
- Comprehensive support across multiple platforms and IT needs
- Convenient onsite and remote service options with flexible scheduling
- Trusted local service with 15+ years of community reputation
- Proactive maintenance approach to minimize downtime and maximize performance
Associations and certifications
- A+
- Network+
What people say
Very helpful, professional and knowledgeable
Lifesaver for business IT needs
Seamless transition for new computers
Prompt response and excellent support
Trusted partner for over a decade
Services
Custom PC Builds
Our custom PC builds create high-performance systems tailored to gaming, content creation, or business needs. Each build includes personalized component selection, cooling solutions, and futureproofing. Clients receive one-of-a-kind named systems with ongoing support and maintenance.
Network Setup
We design secure, reliable network systems for homes and businesses. Services include configuration, installation, and optimization for fast connections. Solutions scale with client needs while maintaining robust security protocols and seamless device integration.
Data Backup
Our data backup solutions protect critical files through scheduled backups, cloud storage, and physical drive support. We partner with leading recovery firms for specialized needs while ensuring minimal disruption to daily operations for residential and business clients.
Onsite Repair
Expert technicians provide immediate onsite repairs for hardware, software, and network issues. We minimize downtime by resolving problems at client locations across Springfield and surrounding areas with discreet, efficient service.
Virus Removal
We eliminate cyber threats through comprehensive virus and malware removal. Services include system scanning, threat elimination, and security reinforcement to protect devices while optimizing performance for long-term protection.
People
Bob Gregory
Owner
Founder of Bob's Computer Service since 2008, A+ and Network+ certified technician with 15+ years of experience in IT support and custom PC builds.
Questions
What services does Bobs Computer Service offer?
We provide computer repair, custom PC builds, network setup, data backup, virus removal, onsite repairs, and Office 365/email support for homes and businesses.
Do you serve areas outside Springfield, MA?
Yes, we serve Western Massachusetts and Northern Connecticut with both onsite and remote IT support options.
Are your technicians certified?
Our lead technician holds A+ and Network+ certifications, ensuring professional service with proven expertise.
Can you help with business IT needs?
We specialize in business network setup, data security, cloud solutions, and remote monitoring for small businesses with dispersed teams.
What are your service hours?
We operate Monday-Friday from 10:00 AM to 5:00 PM, with remote support available for urgent issues outside these hours.
Do you offer data recovery services?
Yes, we provide data backup solutions and partner with specialized firms for complex recovery needs while prioritizing data security.
