Business Details
18 Years
experience
Emergency
services
Your Trusted IT Partner in West Michigan
KR Group is a West Michigan-based IT consulting firm dedicated to helping organizations navigate the complexities of modern technology. Founded in 2008 with a $10 DBA, we've grown to serve over 150 active clients through strategic IT planning, managed services, and cybersecurity solutions. Our team of certified professionals combines deep technical expertise with a client-centric approach, offering 24/7 support and a 30-minute response SLA. We specialize in aligning technology investments with business goals through services like cloud migration, data center optimization, and enterprise network design.Our core values of critical thinking, lifelong learning, and humility guide our approach to problem-solving and client relationships. With offices in Grand Rapids and Spring Lake, we serve clients across Michigan including Muskegon, Norton Shores, Kalamazoo, and Lansing. Our commitment to community extends through partnerships with organizations like Kids Food Baskets and Compassion International. We differentiate ourselves through flexible engagement models that avoid long-term contracts while delivering measurable value through proactive monitoring, threat detection, and infrastructure assessments.
Services
Managed IT Services
Cybersecurity
Cloud Migration
Data Center Solutions
Network Support
IT Consulting
Backup & Recovery
Collaboration Tools
Infrastructure Assessments
24/7 Helpdesk
Details
- Year established: 2008
Highlights and features
- 24/7 support with 93.13% of critical issues resolved within 30 minutes
- Certified engineers with expertise in Cisco, Microsoft, and VMware technologies
- Customized solutions aligned with business objectives, not one-size-fits-all approaches
- Transparent pricing with no long-term contract requirements
- Proven track record serving 115+ West Michigan businesses since 2008
What people say
Trusted Advisor
A+ players
Extensive experience
Proactive monitoring
Strategic partnerships
Services
Managed IT Services
Our managed IT services provide comprehensive oversight of your technology infrastructure with proactive monitoring and rapid response capabilities. We handle day-to-day IT operations while implementing strategic improvements to enhance system performance and security. Our team delivers 24/7 support with a 30-minute response SLA, ensuring minimal downtime and maximum productivity for businesses across West Michigan.
Cybersecurity
Our cybersecurity services protect against evolving threats through multi-layered defense strategies including DNS security, firewalls, and MFA solutions. We conduct comprehensive risk assessments and provide SOC monitoring for real-time threat detection. Our certified security experts implement proactive measures to safeguard data and respond to incidents with 24/7 rapid response capabilities.
Cloud Migration
We help businesses implement strategic cloud migration plans that minimize disruption while optimizing infrastructure. Our services include cloud readiness assessments, roadmap development, and secure data transfer to AWS, Azure, and GCP platforms. We provide ongoing support and training to ensure smooth adoption of cloud technologies.
Data Center Solutions
Our data center solutions optimize critical systems through converged infrastructure and storage solutions from leading vendors. We help businesses implement scalable storage systems, virtual desktop infrastructure, and hybrid cloud solutions. Our expertise ensures reliable performance and efficient management of mission-critical applications.
Collaboration Tools
We implement advanced collaboration solutions that enhance internal and external communication through unified communications platforms. Our services include deployment of Cisco BE6K/BE7K on-premises systems, Webex cloud solutions, and hybrid Flex Plan implementations to meet diverse business communication needs.
People
Matthew Keeler
Partner / CEO
Matt co-founded KR Group in 2008 after working in healthcare IT and with a multi-billion dollar hedge fund. He leads sales and office operations teams while guiding the company's strategic direction through 15+ years of industry experience.
Braden Bolkema
Partner / CTO
With 20+ years in technology, Braden brings expertise in voice and collaboration solutions. He holds Cisco and Microsoft certifications and leads technical strategy while maintaining a focus on project engineering and management excellence.
Bob Barrett
Partner / CISO
Bob offers 20+ years of security expertise with certifications across Cisco, VMware, and storage solutions. He leads information security initiatives while applying enterprise network experience to develop comprehensive protection strategies for client organizations.
Questions
What IT services does The KR Group offer in Grand Rapids?
We provide managed IT services, cybersecurity solutions, cloud migration, data center optimization, network support, and IT consulting tailored to West Michigan businesses.
How does The KR Group ensure cybersecurity protection?
We implement multi-layered security including firewalls, MFA, SOC monitoring, and regular risk assessments while providing 24/7 threat response capabilities.
What cloud migration support do you provide?
We offer complete cloud migration services including readiness assessments, roadmap development, secure data transfer, and post-migration training for AWS, Azure, and GCP platforms.
Do you offer 24/7 IT support?
Yes, we provide 24/7/365 support with a 30-minute response SLA for critical issues through our Grand Rapids-based engineering team.
What sets The KR Group apart from other IT providers?
We combine certified expertise, flexible engagement models without long-term contracts, and a client-centric approach focused on strategic technology alignment with business goals.
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