Why pay more than your computer's worth to get your laptop to work?
Our Vision
At On The Spot Computer Repairs, we believe in empowering people through technology. We understand that technology plays a vital role in our lives, and we're committed to providing reliable and accessible repair services that get you back up and running efficiently.
Our Mission
Our mission is to offer exceptional customer service, efficient repairs, and cost-effective solutions for all your computer and technological needs. We treat every customer with respect and provide personalized attention to understand their unique requirements.
Who We Are
Founded in 2009, On The Spot Computer Repairs is a family-owned and operated business serving the Cambridge community and beyond. We have a team of experienced technicians who are certified in hardware and software repairs. With over a decade of experience in the industry, we've become known for our expertise in custom PC building, hardware repairs, data recovery, and computer diagnostics.
Why Choose Us?
We differentiate ourselves from the competition with:
- Unforgettable Customer Experiences: We prioritize personalized attention, clear communication, and exceptional service.
- Efficiency and Timeliness: We understand the urgency of getting your computer back in your hands quickly, so we work efficiently to complete repairs in a timely manner.
- Cost-effectiveness: We believe in transparency and fair pricing, offering competitive rates that won't break the bank.
- Local Expertise: As a community-driven business, we are committed to serving the needs of our neighbors and building lasting relationships.
What We Offer
Our comprehensive services cover a wide range of issues, including:
- Hardware Repair: Keyboard replacement, screen repair, battery replacement, desktop repair, laptop hinge repair, data recovery, and more.
- Software Solutions: Computer tune-up, operating system installation, spyware removal, virus removal, and data transfer.
- Custom PC Building: We design and build custom-built PCs that meet your specific needs and budget.
More Than Just Repairs
We also offer consultations on technology upgrades, recommendations for new hardware, and troubleshooting tips to keep your computer running smoothly.
Our Commitment
At On The Spot Computer Repairs, we are dedicated to providing comprehensive, reliable, and affordable tech support for all your computer needs. We look forward to helping you experience the power of technology at its best!
Exceptional Customer Service
The reviewers rave about the excellent customer service they received from OTSCR. Iris, David, and the team are praised for their friendly, helpful, and efficient service. They are described as competent, honest, and reasonably priced. The staff is knowledgeable, polite, and understanding, making customers feel at ease.
Prompt and Effective Repairs
The reviewers highlight the promptness of their repairs, with many receiving their devices back within a short time frame. Iris and her team are credited with fixing various issues, including hard drive replacements, fan issues, faulty processors, and custom PC builds. The staff is described as skilled and thorough in their work.
Value for Money
Customers appreciate the competitive quotes they received and the final prices, which were often lower than expected. The value for money is highlighted, with many reviewers stating that they would recommend OTSCR to others.
Convenient Location
Some reviewers mention the convenient location of OTSCR, although it is specified that the business is located in a residential area. This does not seem to deter customers, who appreciate the expertise and service they receive.
Testimonials
The reviewers share their positive experiences, with many using superlatives such as "fantastic, " "great, " "quick, " "fast, " and "perfectly priced." They express gratitude for the services received and are eager to recommend OTSCR to others.
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