Business Details
20 Years
experience
Emergency
services
Trusted IT Compliance & Cybersecurity Services in Connecticut
Charles IT is a Connecticut-based IT compliance and cybersecurity expert serving businesses in highly regulated industries. Founded in 2006, we specialize in HIPAA, CMMC, SOC 2, DFARS, and NIST compliance while combining technical expertise with personalized service. Our team of certified professionals offers proactive IT support, rapid response times (5.5-hour average resolution), and tailored solutions to improve ROI through optimized technology.We prioritize building long-term partnerships, providing 24/7 support, and ensuring clients meet audit requirements with documented best practices. Our approach blends cutting-edge security measures like endpoint encryption and dark web monitoring with a human-centric philosophy focused on creating 'raving fans' through exceptional service.
Services
IT Compliance
Cybersecurity
Managed IT Support
Disaster Recovery
Cloud Services
Security Training
Vulnerability Scanning
Endpoint Encryption
VoIP Solutions
Audit Assistance
Details
- Year established: 2006
Highlights and features
- Average 5.5-hour resolution time vs. industry 16-hour standard
- Dedicated team with documented best practices and 24/7 support
- Proven compliance expertise with HIPAA, CMMC, SOC 2, and DFARS
- Guaranteed 1-hour emergency response time with no subcontractors
- Improved ROI through technology optimization and proactive monitoring
Associations and certifications
- SOC 2
- HIPAA
- DFARS
- CMMC
- GDPR
- FDIC
What people say
Fast response time
Professional service
Always helpful
Proactive monitoring
Security expertise
Services
IT Compliance
Specialized compliance solutions for HIPAA, CMMC, SOC 2, DFARS, and NIST frameworks. Our experts identify vulnerabilities, implement security controls, and prepare documentation for audits. Services include gap assessments, policy development, and continuous monitoring to maintain compliance while protecting sensitive data.
Cybersecurity
Comprehensive protection against ransomware, phishing, and data breaches. Features include endpoint encryption, dark web monitoring, multi-factor authentication, and security awareness training. Our SIEM systems provide real-time threat detection while documented protocols ensure rapid incident response and regulatory compliance.
Managed IT Support
Proactive 24/7 monitoring and maintenance of IT infrastructure. Services cover network optimization, server management, and helpdesk support with guaranteed 1-hour emergency response. Our dedicated teams implement best practices for system reliability while reducing downtime and improving technology ROI through strategic upgrades.
Disaster Recovery
Backup and recovery solutions with automated cloud storage and rapid restoration capabilities. We implement redundant systems, test recovery protocols quarterly, and ensure business continuity during outages. Services integrate with compliance requirements for data integrity and audit-ready documentation.
Cloud Services
Hybrid and private cloud implementations with security-focused architecture. Services include migration planning, infrastructure management, and performance optimization. We ensure cloud environments meet compliance standards while providing scalable resources for business growth and remote operations.
People
Foster Charles
Founder & CEO
Established Charles IT in 2006 with a vision for human-centric IT services. Leads strategic growth while maintaining focus on exceptional client relationships and technical excellence.
Aaron Bandzes
Director of Service
Oversees service delivery with emphasis on proactive IT management. Brings 15+ years of experience in enterprise technology solutions and client relationship management.
Ed Vallerie
Quality Control
Ensures adherence to best practices across all implementations. Specializes in process optimization and maintaining high standards for technical documentation and service delivery.
Melissa LaFontaine
Client Development Manager
Focuses on understanding client needs and matching them with appropriate technology solutions. Builds long-term partnerships through consultative approach and industry expertise.
Rich Slayton
vCIO
Provides strategic technology guidance to clients. Combines deep IT knowledge with business acumen to help organizations align technology investments with operational goals.
Questions
What IT services does Charles IT offer in Connecticut?
We provide managed IT support, cybersecurity solutions, compliance services (HIPAA, CMMC, SOC 2), cloud services, and disaster recovery tailored to Connecticut businesses.
How can Charles IT help with compliance needs?
Our experts implement security controls, conduct gap assessments, and prepare documentation for HIPAA, DFARS, CMMC, and SOC 2 compliance with audit-ready solutions.
Why choose Charles IT as your MSP?
We offer personalized service, 24/7 support, rapid response times (5.5-hour average resolution), and deep compliance expertise with a dedicated team approach.
Do you provide cybersecurity services?
Yes, we offer endpoint encryption, dark web monitoring, multi-factor authentication, and security awareness training to protect against ransomware and data breaches.
What industries do you serve?
We specialize in healthcare, defense contracting, financial services, and other regulated industries requiring strict compliance with data protection standards.
How quickly do you respond to emergencies?
We guarantee 1-hour emergency response times with typical responses within 10 minutes, available 24/7 for critical IT issues.
