Business Details
29 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services
Netrique is a leading virtual IT department specializing in comprehensive technology solutions for small to mid-sized businesses. With over 25 years of industry experience since our founding in 1997, we deliver tailored IT infrastructure management, maintenance, and support services that evolve with our clients' needs. Our team of certified professionals brings deep expertise in Cisco, Dell, HP, and Lenovo technologies, combined with multi-platform proficiency across Windows, Mac OS, and Linux systems. We distinguish ourselves through proactive 24/7 monitoring, cloud migration capabilities, and a client-centric approach that treats every business relationship as a strategic partnership.Our global network of IT professionals ensures scalable solutions from Main Street to international operations, maintaining strict environmental controls for data centers and implementing cutting-edge security frameworks to prevent intrusions and data leakage. We demonstrate our commitment to excellence through continuous innovation in remote computing solutions, work-from-home infrastructure, and enterprise-class spam protection systems.
Services
Managed Services
Cloud Data Storage
Spam Solutions
Data Center Solutions
Remote Applications
Help Desk
Project Management
Security
Details
- Year established: 1997
Highlights and features
- 24/7 proactive network monitoring and support available
- Certified experts with experience in Cisco, Dell, HP, and Lenovo
- Multi-platform proficiency across Windows, Mac OS, and Linux
- Proven cloud migration and remote computing solutions
- Proactive maintenance preventing 90% of potential IT failures
What people say
Immediate help
Instrumental in implementing
Timely professional manner
Up and running Monday
Extension of our team
Services
Managed Services
Our Managed Services provide continuous IT infrastructure monitoring and maintenance for businesses. This proactive solution prevents system failures through 24/7 network surveillance, automated alerts, and scheduled maintenance. Clients benefit from reduced downtime, predictable budgeting, and expert management of physical and virtual IT applications while maintaining strict compliance with security standards.
Cloud Data Storage
Secure cloud storage solutions enable seamless file access across devices with centralized administration. Our service includes data mirroring between local servers and cloud environments, multi-platform support, and enterprise-grade security features. Businesses gain scalability, cost savings from eliminated hardware maintenance, and enhanced collaboration capabilities through synchronized file sharing across global teams.
Spam Solutions
Enterprise-class spam and malware protection filters email traffic before it reaches corporate networks. Our multi-layered defense system examines message attributes, sender reputation, and content patterns to block 99.9% of threats. Features include real-time protection, email continuity during outages, and customizable quarantine management with automated release options for verified senders.
Help Desk
24/7 help desk services provide immediate technical assistance through multiple channels. Our tiered support system combines automated ticketing with remote desktop access for rapid issue resolution. Services include hardware/software troubleshooting, system diagnostics, and escalation pathways to senior engineers, ensuring minimal business disruption during technical challenges.
Data Backup
Comprehensive data protection with automated on-site and off-site backup solutions. Our system creates full system mirrors with customizable retention policies, supporting both scheduled and continuous data protection. Features include end-to-end encryption, mobile access to backup files, and rapid recovery options for individual files or complete system restoration during emergencies.
People
Mary De Palma
CEO
With 25 years of sales and telecommunications experience, Mary has led Netrique since 2003. She expanded our international reach while maintaining strong local client relationships, focusing on personalized IT solutions that adapt to evolving business needs.
Al Carvalheira
Founder and COO
Establishing Netrique in 1997, Al brings 35 years of IT expertise. His leadership ensures comprehensive IT service delivery across industries, emphasizing proactive problem resolution and global IT infrastructure management for businesses of all sizes.
Shawn Hensger
Director of Cloud & Collocation
Microsoft veteran with MCSE certification, Shawn leads our cloud solutions team. His expertise spans network engineering, systems architecture, and emerging technologies, driving innovation in our cloud and data center operations since joining in 2005.
Sue Simmons
Director of IT Solutions
With 25+ years in IT, Sue specializes in system administration and customer service. She leads our IT solutions team, focusing on firewall implementation, virtual server environments, and translating technical concepts for non-technical users since 2011.
Clay King
Support Services Manager
Network security specialist with dual degrees in IT, Clay has managed service operations since 2012. He ensures exceptional customer support through systems management expertise and a commitment to resolving complex IT issues efficiently.
Questions
What IT services does Netrique specialize in?
We provide managed IT services, cloud solutions, data storage, spam protection, network security, and 24/7 help desk support tailored to small and mid-sized businesses.
Do you offer 24/7 IT support?
Yes, our proactive monitoring and support team operates 24 hours a day, 7 days a week with rapid remote assistance capabilities for urgent technical issues.
How does your cloud storage solution work?
Our cloud storage provides secure file access across devices with centralized administration, data mirroring between local and cloud environments, and enterprise-grade security features for business continuity.
What backup and recovery options exist?
We offer automated on-site and off-site backup solutions with customizable retention policies, supporting both scheduled and continuous data protection with rapid recovery options.
How do you handle email security?
Our enterprise-class spam solutions use multi-layered protection examining message attributes, sender reputation, and content patterns to block 99.9% of email threats before reaching your network.
Can you support multi-platform environments?
Yes, our team has expertise in Windows, Mac OS, and Linux systems, providing seamless integration and support across different operating platforms for your business needs.
