Nouri Associates

Nouri Associates, Inc. is a leading provider of consulting, training, benchmarking, and solutions in the areas of IT management and control best practices, utilizing globally accepted standards and frameworks such as ISO 20000, ITIL, eSCM, PMBOK, CMMI, and COBIT. Founded in 2001, Nouri Associates has been a trusted partner to corporations, governments, and individuals worldwide, helping them optimize their IT operations and achieve their business goals.

Our Expertise

Our expertise lies in five key practice areas:

• IT Strategic Planning and Governance: We help organizations develop and implement effective IT strategies that align with their business objectives.
• Enterprise IT Architecture: Our experts design and implement IT architectures that enable seamless integration of people, processes, and technology.
• IT Service Management: We specialize in implementing ITIL-based service management solutions that improve service quality, customer satisfaction, and business value.
• Strategic Sourcing: We help organizations source IT services efficiently, reducing costs and improving service levels.
• On-Demand Services: Our portfolio of on-demand services includes IT monitoring, desktop management, security, and backup services that help organizations minimize downtime and optimize performance.

Training and Certification

Nouri Associates is an EXIN-accredited provider of V2 and V3 ITIL/IT Service Management (ITSM) training and certification. Our comprehensive portfolio of blended, on-line, and classroom training programs enables individuals and organizations to upskill and reskill in ITIL, ISO 20000, and COBIT best practices.

Metricus: The IT Performance Measurement Tool

Our comprehensive ITIL and IT performance measurement tool, Metricus, streamlines the laborious process of collecting and presenting IT performance metrics, enabling IT decision-making and increasing IT alignment to business strategies.

Our Commitment

We are committed to helping our clients optimize their IT operations, reduce costs, and improve service quality. We guarantee that we can demonstrate substantial improvements to your current average mean time to restore service (MTRS) for your critical services or the service is free!

Awards and Recognition

Our award-winning on-line training program has a 98% pass rate on ITIL exams. We have received numerous accolades for our innovative learning solutions and comprehensive portfolio of training programs.

Global Headquarters

Our global headquarters is located at One Embarcadero Center, Suite 500, San Francisco, CA 94111. Phone: 1 (415) 267-7611, Facsimile: 1 (415) 267-6127, Email: info@nouriassociates.com.