Business Details
44 Years
experience
Emergency
services
Your Trusted IT Partner in Reno, NV
Founded in 1982, we have dedicated over three decades to delivering comprehensive IT solutions tailored to the unique needs of businesses in Northern Nevada. Our journey began with pioneering work in English/Arabic computing for Middle Eastern governments, evolving through strategic acquisitions to become a full-service technology partner. With expertise spanning managed services, network architecture, and disaster recovery, we combine cutting-edge technology with personalized support to ensure our clients' IT infrastructure operates seamlessly.Our team of certified professionals brings decades of combined experience in server virtualization, cybersecurity, and business continuity planning. Recognized by the Reno Chamber of Commerce and the U.S. Small Business Administration, we maintain our reputation for technical excellence through continuous innovation and a client-centric approach that prioritizes proactive solutions over reactive fixes.
Services
Managed IT Services
Disaster Recovery
Network Consulting
IT Business Planning
Backup Solutions
Details
- Year established: 1982
Highlights and features
- We offer 35+ years of local IT expertise in Northern Nevada
- Our proactive managed services prevent IT issues before they occur
- We partner with top technology vendors for optimal solutions
- Our team includes certified professionals with diverse specializations
- We provide customized IT planning for businesses of all sizes
Services
Managed IT Services
Our proactive IT management monitors systems 24/7 to prevent issues before they impact operations. We handle maintenance, security updates, and performance optimization for businesses that need reliable technology infrastructure. This service includes email security, software updates, and hardware monitoring to ensure continuous operation.
Disaster Recovery
We specialize in retrieving lost data from failed hardware and creating business continuity plans. Our solutions include cloud backups, onsite storage, and customized recovery strategies to protect critical business information. We help organizations implement preventive measures after data loss incidents to avoid future disruptions.
Network Consulting
Our experts assess and optimize IT infrastructure for improved efficiency and security. Services include network design, system architecture planning, and implementation of best practices for technology operations. We provide tailored solutions that align with specific business requirements and growth objectives.
IT Business Planning
We analyze existing technology systems and develop comprehensive strategies for short and long-term needs. Our planning covers software implementation, hardware upgrades, and staff training programs. The service includes project management from initial assessment through final implementation of technology solutions.
Backup Solutions
We implement secure backup systems using cloud storage, onsite servers, and hybrid approaches. Our solutions ensure business continuity through automated backup processes and rapid data restoration capabilities. Services include configuration of backup systems and regular testing to verify data integrity.
People
Darren McBride
CEO
Founder with over 35 years in IT services, recognized as Reno's Outstanding Businessperson of the Year by the U.S. Small Business Administration in 1997. Pioneered English/Arabic computing solutions and led strategic acquisitions to build Sierra Computers's comprehensive service offerings.
Rod Coleman
General Manager
20+ year veteran in IT services, previously with MicroAge Reno. Brings extensive experience in computer sales and technical services, managing operations since Sierra's acquisition of MicroAge's assets in 2001. Specializes in client relationship management and service delivery.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network consulting, disaster recovery, and technology planning specifically tailored for small businesses in Northern Nevada.
Do you provide 24/7 IT support?
Yes, our managed services include 24/7 monitoring and on-call support to address critical issues outside regular business hours.
How do you handle data backup and recovery?
We implement cloud, onsite, and hybrid backup solutions with regular testing. Our team specializes in retrieving lost data from failed hardware and creating recovery plans.
What areas do you serve?
We primarily serve Reno, Sparks, and the greater Northern Nevada region with both onsite and remote IT services.
What makes your IT consulting different?
Our approach combines 35+ years of local experience with customized solutions that address specific business needs rather than offering generic technology recommendations.
