Your Computer Fix, Our Priority
At The Computer Guy, we understand the importance of having reliable and efficient computer services. As a leading provider of computer repair and IT services in Northern Nevada, we cater to individuals and businesses alike, offering a wide range of services designed to meet the diverse needs of our customers. Our team of experienced and certified technicians is dedicated to providing top-notch support, ensuring that our clients' technology needs are always met.
In-Shop Services
Our in-shop services department is designed to provide fast and efficient solutions to our customers' computer-related issues. Our state-of-the-art facilities are equipped with the latest technology and are staffed by expert technicians who are trained to diagnose and repair a wide range of computer-related problems. Our services include screen replacements, hardware installations, and malware removal, among others. All of our in-shop services come with a 30-day warranty, giving our customers the peace of mind that they need.
On-Site Services
Our on-site services team is dedicated to providing expert computer support and maintenance to businesses and individuals alike. Our team of technicians is equipped with the latest tools and technology, allowing them to diagnose and repair computer-related issues in the comfort of our clients' offices or homes. Our on-site services include virus protection and removal, network installation and maintenance, and data recovery, among others.
Business Services
At The Computer Guy, we understand the importance of having a reliable IT infrastructure. Our business services department is designed to provide customized IT solutions to businesses of all sizes. Our team of experts offers a range of services, including managed IT services, network maintenance, and cybersecurity solutions, among others. Our goal is to help businesses optimize their IT infrastructure, reducing downtime and increasing productivity.
Remote Support
In today's digital age, remote support is becoming increasingly important. Our remote support team is equipped with the latest technology, allowing us to provide expert technical support to our clients from anywhere in the world. Whether you need help troubleshooting a computer issue or need assistance with setting up a new device, our remote support team is always available to assist you.
Why Choose Us
At The Computer Guy, we believe that providing exceptional customer service is our top priority. Our team of experts is dedicated to providing fast, reliable, and effective computer support and maintenance services. We pride ourselves on our transparent pricing, transparent processes, and commitment to providing the best possible service to our clients.
Poor Customer Service and Unreasonable Demands
CyberSnow had a disastrous experience with The Computer Guys, paying $400 for HDD data recovery only to be told that the drive was beyond their expertise and referred to a different company after four months of no progress. The customer service was extremely poor, and the company's demands for additional funds were unreasonable.
Exceptional Customer Service and Expertise
On the other hand, the following customers had outstanding experiences with The Computer Guys:
- Vicki Dame's laptop was fixed efficiently and communicated regularly, with fast and effective service.
- Patrick Orourke was pleased with the great service, communication, and speed of repair.
- Justin Kinney praised the fantastic service, price, and speed of repair.
- Leah Forgues appreciated the quick diagnosis and replacement of her cooling system.
- Scott Beggs was very satisfied with the fast and cost-effective repair of his laptop.
- Michael Lerner was impressed with the helpful and knowledgeable staff, who even let him test a cable at home before making a repair decision.
- Cathi Skretkowicz praised the knowledgeable, courteous, and fast service, with prices beyond reasonable.
- Bill Horst was pleased with the data recovery and restoration of his server.
- James Arguello was convinced of the company's expertise and knowledge, and would not hesitate to use their services again.
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