Business Details
8 Years
experience
Trusted Electronics Repair & IT Services in Longview, TX
Founded in 2018, Longview Tech Pros was established by Tyler McFarland and Kevin Chavarria, who collectively bring over 25 years of experience in the electronics repair industry. Our mission is to provide fast, reliable, and professional repair services for smartphones, tablets, computers, and managed IT solutions. We prioritize transparency, customer education, and minimizing downtime through same-day and next-business-day repairs. Our expertise extends to hardware and software issues across Apple, Samsung, LG, and other major brands, alongside board-level repairs requiring advanced technical skills. For businesses, we offer proactive managed IT services with 24/7 network monitoring and on-site troubleshooting to ensure operational continuity.As a locally owned business, we actively support the Longview community, including partnerships with the Longview Chamber of Commerce and local schools. Our commitment to quality is reflected in our clean, professional repair environment and use of premium replacement parts. We differentiate ourselves through personalized service, clear communication, and a focus on resolving complex technical challenges efficiently. Our team's extensive background in independent repair businesses allows us to combine industry best practices with tailored solutions for both individual consumers and small-to-medium enterprises.
Services
Phone Repair
Tablet Repair
Computer Repair
Managed IT Services
On-site IT Support
Screen Replacement
Battery Replacement
Virus Removal
Data Recovery
IT Consulting
Details
- Year established: 2018
Highlights and features
- We offer 25+ years of combined experience in electronics repair and IT services.
- Our same-day repair options minimize device downtime for urgent issues.
- We provide on-site IT troubleshooting and scheduled managed services for businesses.
- Our technicians handle advanced board-level repairs requiring soldering expertise.
- We support local community initiatives and maintain transparent pricing policies.
Services
Phone Repair
We repair all smartphone hardware and software issues, including cracked screens, battery replacements, charging port repairs, and iOS/Android updates. Most repairs complete within an hour using premium parts. Our technicians handle Apple, Samsung, LG, Motorola, and Google Pixel devices with advanced diagnostics to ensure lasting solutions.
Tablet Repair
Our tablet repair service addresses screen cracks, battery failures, charging port malfunctions, and software issues for iPads and Android tablets. Repairs typically finish same-day or within 24 hours, utilizing specialized tools for glass-LCD separation and component-level fixes to restore full functionality.
Computer Repair
We resolve PC and Mac hardware and software problems, including virus removal, SSD upgrades, keyboard/screen replacements, and data recovery. Our technicians perform component-level diagnostics to identify issues like faulty power jacks or overheating fans, offering cost-effective repairs for both consumer and business devices.
Managed IT Services
Our managed IT services provide 24/7 network monitoring, proactive maintenance, and cybersecurity protection for small-to-medium businesses. Customizable packages include remote support, software updates, and emergency response to minimize downtime while ensuring predictable IT costs for Longview-area companies.
On-site IT Support
We offer on-site troubleshooting and repairs for home and business networks, resolving issues like connectivity problems, hardware failures, and virus infections without requiring equipment transport. Most appointments schedule same or next business day to reduce operational disruptions.
People
Kevin Chavarria
Co-Owner and Store Manager
With over a decade in electronics repair, Kevin previously managed a successful local cell phone repair store before co-founding Longview Tech Pros. His expertise in customer service and operational management ensures efficient store operations and quality repair standards.
Tyler McFarland
Co-Owner and Computer Technician
Starting his first computer repair business at age 15, Tyler brings extensive technical knowledge to Longview Tech Pros. His hands-on experience with hardware/software systems and network infrastructure supports both consumer repairs and enterprise IT management solutions.
Questions
What types of devices do you repair?
We repair all smartphones, tablets, Macs, PCs, and gaming consoles. This includes Apple, Samsung, LG, Motorola, and Microsoft devices.
How long do repairs typically take?
Most phone and tablet repairs complete within an hour. Complex computer or board-level repairs typically take 24-48 hours depending on part availability.
Do you offer warranties on repairs?
Yes, all repairs include a 90-day warranty covering both parts and labor, ensuring quality and customer satisfaction.
Can you help with business IT needs?
We provide managed IT services, on-site support, and network monitoring tailored to small and medium businesses in East Texas.
Are your technicians certified?
Our team holds industry certifications in computer and mobile device repair, with over 25 years of combined experience in electronics diagnostics.
