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Trusted IT Security & Managed Services for Businesses
We are a technology solutions provider dedicated to making businesses safer and smarter through tailored IT services. Our approach combines cutting-edge technology with personalized strategies to meet the unique needs of each client. With a focus on security, continuity, and efficiency, we offer managed services, cloud solutions, and 24/7 support to ensure seamless operations. Our team operates as an extension of your organization, prioritizing clear communication and transparency.Backed by industry certifications and partnerships with leading technology providers, we deliver reliable solutions for businesses across sectors including healthcare, finance, education, and industrial services. Our commitment to innovation and client satisfaction has earned us long-term trust from organizations nationwide.
Services
IT Security Solutions
Cloud Services
Data Backup & Recovery
Managed Office 365
Virtual Office
Highlights and features
- We provide 24/7 technical support with rapid response times for critical issues
- Our solutions are tailored to specific industry requirements across multiple sectors
- Team includes certified experts in Fortinet, Microsoft, and Veeam technologies
- Security-first approach with proactive monitoring and threat mitigation
- Proven track record with 12+ year and 17-year client relationships
Associations and certifications
- SSAE 16 (SOC I type II)
- PCI DSS
- HIPAA
- ISO 27001
- FISMA
What people say
24/7 support
Security-first approach
Tailored solutions
Proven expertise
Reliable continuity planning
Services
IT Security Solutions
Our IT security services protect businesses through next-generation firewalls, email encryption, and continuous threat monitoring. We implement Fortinet Security Fabric and Proofpoint technologies to safeguard networks, data, and communications. Regular security audits and compliance certifications ensure protection against evolving cyber threats for organizations of all sizes.
Cloud Services
Pronet Virtual Office delivers secure private cloud solutions with 100% uptime guarantees. Our SSAE 16-certified data centers provide scalable infrastructure for server hosting, application management, and remote access. Clients benefit from reduced hardware costs, enhanced security, and 24/7 technical support for mission-critical cloud operations.
Data Backup & Recovery
We offer comprehensive backup solutions using Veeam-powered BDR appliances with local and offsite replication. Our systems ensure 24/7 data availability through automated backups, failover capabilities, and tested recovery protocols. This service protects against hardware failures, natural disasters, and cyberattacks while maintaining HIPAA and PCI DSS compliance.
Managed Office 365
Our managed Office 365 service combines Microsoft productivity tools with enterprise-grade security. We provide email encryption, spam filtering, and continuous monitoring to protect business communications. The solution includes user management, compliance reporting, and seamless integration with existing IT infrastructure for organizations of all sizes.
24/7 Technical Support
We offer round-the-clock technical support through multiple channels including toll-free phone, online helpdesk, and remote access. Our certified technicians provide rapid response for network issues, system outages, and security incidents. The service includes proactive monitoring, case management, and transparent communication for uninterrupted business operations.
People
Andrew Hill
Founder, CEO
With over 20 years in IT infrastructure, Andrew leads Pronet's strategic direction and technology partnerships. He oversees security architecture and compliance programs for enterprise clients.
Ryan Hardin
Founder, President
Ryan manages operational execution and client relations. He specializes in cloud migration strategies and enterprise network optimization for large-scale organizations.
Mike Provencher
VP Sales & Customer Relations
Mike develops client partnerships and service offerings. He focuses on aligning technology solutions with business objectives across multiple industry verticals.
Doug Jackson
Manager for IT Services
Doug leads technical teams implementing security solutions and managed services. He ensures service delivery meets SLA requirements and industry standards.
Hunter Moses
Senior Helpdesk Support
Hunter provides expert technical assistance for network and system issues. He specializes in rapid problem resolution and client training for IT security tools.
Questions
What IT security services do you offer?
We provide firewalls, email encryption, security audits, 24/7 monitoring, and compliance solutions using Fortinet, Proofpoint, and Veeam technologies.
How does your cloud service work?
Our Pronet Virtual Office offers secure private cloud infrastructure with 100% uptime, remote access, and 24/7 technical support for business applications.
Do you support small businesses?
Yes, we tailor solutions for organizations of all sizes, from local companies to multi-location enterprises across various industries.
What backup and recovery options exist?
We offer local and offsite backups with automated replication, failover capabilities, and tested recovery protocols using Veeam-powered BDR appliances.
How quickly can you respond to emergencies?
Our 24/7 support team provides rapid response for critical issues, often resolving problems remotely within minutes of contact.
Which industries do you serve?
We specialize in healthcare, finance, legal, education, oil & gas, and industrial sectors requiring secure, compliant IT solutions.
