Valley View Microsystems

At Valley View Microsystems, we are dedicated to delivering exceptional IT services to businesses across the Minneapolis and St. Paul areas. For over 20 years, we have been the trusted IT partner for companies with 1 to 300 users, providing cost-effective solutions that enhance efficiency and reduce costs.

As a Microsoft Certified Partner, we specialize in offering a range of services tailored to meet the specific needs of each client. Our team of experienced engineers and IT professionals work closely with our clients to understand their unique requirements and deliver solutions that cater to those needs.

Our Services

Our IT services are designed to fit your business needs. We offer a variety of solutions including cloud solutions, Microsoft 365 strategy and consulting, security solutions, backup services, and VOIP phones. Our team is dedicated to providing comprehensive support for servers and computers, ensuring that your IT infrastructure runs smoothly and efficiently.

We understand that each business is unique, which is why we offer customized IT solutions that are tailored to meet your specific requirements. Our goal is to provide you with the best possible service at an affordable price. We believe in building long-term relationships with our clients, and we are committed to delivering exceptional service and support.

Our Process

At Valley View Microsystems, we believe in a better process to managed services. Unlike standard MSPs that charge a monthly rate per user or server, we only charge for the support you actually need. This means you won't be paying for services you don't use, saving you money in the long run.

We also assign a dedicated senior engineer to handle all your support needs, from workstation to server. This ensures continuity and a complete understanding of your network, eliminating the learning curve that often comes with working with multiple technicians.

Our process includes 24/7 availability, a ticketing system for each job, and regular review meetings to track all licenses and renewals. We are committed to providing you with the best possible service and support, ensuring that your IT needs are always met.

Testimonials

Don't just take our word for it. Here's what some of our valued customers have to say about our services:

"WCMC has been with several extremely well-known and highly recommended IT firms throughout the years. Changing firms every few years due to constant ongoing technology issues that were disrupting our business. Always a lot of promises but in the end, the necessary knowledge or experience to resolve IT issues were never there. It seemed like a revolving door with no way out. A friend who knew of them referred me to Valley View Microsystems as a possible answer. It was absolutely the best decision we have made at WCMC for years. From day one, they brought us options and solutions that others said were not even available. Their knowledge and response time are at a level no others have been able to match. An added bonus was by switching to Valley View Microsystems our IT support cost dropped better than 50%. I have referred Valley View to other companies and the reports back to me are exactly the same results we experienced at WCMC." - Dave Samuel, WCMC Inc.

"My firm has been using Valley View Micro since we opened in 1998! We don't ever plan to switch. The service they provide can't be duplicated. We have a dedicated IT person that knows our system inside out and has a great personality to back that up, but also, if he is busy they have numerous other IT professionals that are able to help us and provide the same great level of service. Unquestionably one of our most valued service providers and this is even more relevant in the current time of diverse technologies and ways of using them." - Matt Lysne, HCM Architects

"We have been partnering with Valley View Microsystems for many years, and have been extremely satisfied with all aspects of this relationship. All maintenance, upgrades, repairs and equipment needs are met with courteous prompt service and a very high level of expertise. Any emergency issues are handled with a high level of responsiveness. In addition to ongoing routine needs, Valley View Microsystems has provided us with two major network and server upgrades, as well as servicing our special needs during a site relocation. In all aspects of our partnership, we have found Valley View Microsystems to really listen to the voice of the customer, and provide us with recommended solutions tailored to our specific needs and cost targets. We would highly recommend Valley View Microsystems." - Marty Arbogast, Special Systems Design, Inc.