Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Oakland, CA
Founded in 2002, Computer Maven is a one-person IT support business serving homes and small businesses across the San Francisco Bay Area. With over 30 years of technical expertise and an Electrical Engineering degree from UC Berkeley, Ralph Morewitz provides comprehensive computer and network solutions. Our services span hardware/software troubleshooting, system installations, network planning, and ongoing maintenance, all backed by a 100% satisfaction guarantee. We specialize in demystifying technology through personalized service, cost-conscious advice, and clear communication.Our client base includes law offices, medical practices, real estate agencies, and independent retailers who rely on our technical proficiency and responsive support. As a State of California-registered Electronic Service Dealer, we maintain strict professional standards while delivering approachable, jargon-free solutions. Our commitment to continuous learning ensures we stay current with evolving technologies while maintaining the personal touch that defines our service philosophy.
Services
Computer Repair
Network Setup
Software Installation
Virus Removal
System Maintenance
Details
- Year established: 2002
Highlights and features
- 30+ years of technical expertise from a UC Berkeley-trained engineer
- Personalized service with direct access to the owner-technician
- 100% satisfaction guarantee on all repair and installation work
- Proven track record with 16+ year relationships with multiple clients
- Transparent communication with no technical jargon
Associations and certifications
- State of California Department of Consumer Affairs
What people say
Promptly and successfully resolved issues
Professional and always responsive
Expert advice saved time and money
Never failed to fix the problem
Indispensable IT support
Services
Computer Repair
Comprehensive hardware and software repair services for PCs, Macs, and Windows servers. We diagnose and resolve issues ranging from component failures to software conflicts, ensuring optimal system performance. Our approach combines technical expertise with clear communication to address both immediate problems and underlying causes.
Network Setup
Custom network planning and implementation services for home and small business environments. We evaluate your specific needs, recommend appropriate infrastructure, and configure secure, reliable network solutions with ongoing maintenance support to ensure continuous connectivity.
Virus Removal
Professional malware detection and removal services that eliminate viruses, ransomware, and other malicious software. We implement protective measures and provide security education to prevent future infections while restoring system integrity and performance.
System Maintenance
Regular maintenance programs to optimize computer performance and prevent issues. Services include software updates, disk cleanup, security checks, and hardware diagnostics to extend system lifespan and maintain smooth operation for both individual users and business networks.
Software Installation
Professional software installation and configuration services for operating systems, productivity tools, and specialized applications. We ensure proper implementation, compatibility checks, and user training to maximize software effectiveness while maintaining system stability and security.
People
Ralph Morewitz
Owner/Operator
UC Berkeley Electrical Engineering graduate with 30+ years of IT experience. Former telecommunications professional turned independent computer consultant, serving Bay Area clients since 2002 with personalized technical solutions and exceptional service.
Questions
What services do you offer for home computer users?
We provide comprehensive support including hardware/software troubleshooting, virus removal, system upgrades, network setup, and preventive maintenance for PCs, Macs, and Windows servers.
Do you support small business IT needs?
Yes, we specialize in network planning, server maintenance, security solutions, and customized IT support for small businesses including law offices, medical practices, and retail establishments.
What areas do you service?
We serve Oakland, Montclair Village, and the greater San Francisco Bay Area with on-site and remote technical support options available.
How can I prevent computer slowdowns?
Regular maintenance, proper antivirus protection, avoiding unnecessary software installations, and periodic hardware upgrades help maintain optimal performance. We can implement customized preventive solutions.
What if my computer won't start?
Basic troubleshooting steps include checking power connections, attempting forced restarts, and clearing peripheral devices. If issues persist, we offer emergency diagnostic and repair services.
Do you offer backup solutions?
Yes, we implement automated backup systems and provide guidance on secure data storage practices to protect against data loss from hardware failure or cyber threats.
