Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Managed IT & Cybersecurity Solutions
Snap Tech IT has been delivering fast, reliable, and friendly IT services for over 17 years, prioritizing cybersecurity and client satisfaction. Our proven process ensures technology resolves problems rather than creating them, with a focus on strategic planning, predictable budgets, and industry best practices. We employ 30+ certified IT and security professionals who provide 24/7 support while maintaining SOC 2 Type II certification through annual third-party audits. Our team specializes in managed IT services, risk defense solutions, and cybersecurity expertise dating back to 2007. We serve clients across Atlanta, Phoenix, and San Francisco with a commitment to building trust through transparency and integrity.Our core values emphasize proactive problem-solving, client partnership, and continuous improvement in IT management. We have helped hundreds of clients achieve secure, efficient technology environments that align with business objectives. Our executive leadership team brings decades of combined experience in technology consulting and cybersecurity management. Client testimonials highlight our responsiveness, expertise in compliance audits, and ability to make complex IT solutions feel seamless. We offer customized technology plans, cybersecurity assessments, and peace-of-mind guarantees for data protection.
Services
Managed IT Services
Cybersecurity Solutions
Strategic Technology Planning
24/7 IT Support
Risk Assessments
Compliance Audits
Cloud Infrastructure
Network Security
Data Protection
IT Consulting
Details
- Year established: 2007
Highlights and features
- We have 17 years of experience delivering IT solutions with a security-first approach
- Our team includes 30+ certified IT and security professionals
- We provide 24/7 IT support with guaranteed fast response times
- We maintain SOC 2 Type II certification through annual third-party audits
- Our strategic technology planning aligns IT with business objectives
Associations and certifications
- SOC 2 Type II
What people say
Fast response times
Expertise in compliance
Proactive security approach
Seamless integration
Trusted partnership
Services
Managed IT Services
Our comprehensive managed IT services ensure continuous system monitoring, maintenance, and optimization. We provide proactive support to prevent issues before they impact operations while maintaining strict security protocols. Clients benefit from predictable costs and dedicated IT expertise tailored to their business needs.
Cybersecurity Solutions
We implement advanced cybersecurity measures including threat detection, data encryption, and access controls. Our SOC 2 certified processes protect against ransomware and other cyber threats through continuous monitoring and regular security audits to maintain compliance standards.
Strategic Technology Planning
Our strategic planning aligns IT infrastructure with business goals through comprehensive assessments and roadmap development. We optimize technology investments while ensuring scalability and security, helping organizations implement solutions that drive long-term growth and efficiency.
24/7 IT Support
We offer round-the-clock IT support with guaranteed rapid response times for critical issues. Our team resolves technical problems efficiently while minimizing downtime, ensuring business continuity through both reactive and preventive maintenance services.
Risk Assessments
Our third-party risk assessments identify vulnerabilities and compliance gaps through detailed system analysis. We provide actionable recommendations to strengthen security posture while benchmarking against industry standards like NIST for comprehensive protection.
People
Karl Bickmore
CEO
20-year IT consulting leader and respected industry thought leader specializing in operational improvement and cybersecurity management at international conferences.
Shawn Brown
President and COO
25+ years technology executive with Fortune 500 and SMB experience, transforming Snap Tech IT into a consultative managed service provider through strategic acquisitions.
Randy Crockett
CFO
20-year IT finance expert who facilitated the merger of Snap Technology and Premier IT to form Snap Tech IT's current organization.
Ted Hulsy
CRO
20-year technology executive with leadership roles at SonicWall and Dropbox, focused on creating better life experiences through technology solutions.
Shane Swanson
CSO
25-year IT operations expert specializing in process-driven service delivery optimization for managed service providers worldwide.
Questions
What IT services does Snap Tech IT specialize in?
We focus on managed IT services, cybersecurity solutions, strategic technology planning, 24/7 technical support, and compliance audits with SOC 2 certification.
How does Snap Tech IT handle cybersecurity threats?
We implement proactive security measures including continuous monitoring, threat detection systems, and regular third-party audits to maintain SOC 2 compliance standards.
Do you offer 24/7 emergency IT support?
Yes, we provide 24/7 emergency IT support with guaranteed rapid response times for critical system issues and security incidents.
What industries do you serve?
We work with businesses across various sectors including finance, legal, healthcare, and technology requiring strict security and compliance measures.
How do you ensure service quality?
Our SOC 2 Type II certification requires annual third-party audits and adherence to strict quality control processes for all IT services.
Can you help with technology budget planning?
Yes, our strategic technology planning includes budget forecasting and ROI optimization to ensure predictable IT spending aligned with business goals.
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