Award-Winning Managed IT Support
Who We Are
At definIT, we're dedicated to providing top-notch IT support and managed IT services to businesses of all sizes across the United States. Since our inception as Techspert Services in 2012, our primary mission has been to deliver cutting-edge IT solutions that empower workplaces and help businesses thrive. Our team of experts is committed to partnering with enterprises that are eager to leverage the latest technology to streamline their operations and stay ahead of the competition.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of small to enterprise-sized businesses. Our managed IT services include:
- Network Operations and Control: We monitor your business' network to ensure it remains optimized and online.
- HelpDesk Services: Our fleet of skilled technicians is ready to assist with your technology headaches.
- Device Management & Monitoring: We'll make sure all of your devices are working as they should, 24/7.
- Device and Server Continuity: We provide image-based recovery and backup solutions to prevent doomsday scenarios.
- IT Support: Our experts provide a level of IT support and disaster recovery that is second to none.
- CyberSecurity: We offer a multi-layered defense approach built to keep you protected and online in an ever-changing environment.
- Access Control: Our cloud-administered access control systems keep you in control of who enters your business in seconds.
- Office Relocations: We'll get your technology moved and reinstalled the right way.
- VoIP Services: We provide crystal-clear phone calls from your phone or computer at a fraction of what big companies will charge you.
- Data Recovery: We'll get your mission-critical data back, even after disaster strikes.
Why Choose definIT
At definIT, we're committed to providing cost-effective, unrivaled support that meets the unique needs of your business. Our team of experts is dedicated to delivering exceptional customer satisfaction, multi-layered defense, and cutting-edge technology that empowers your workplace. We're passionate about helping businesses like yours succeed in today's digital landscape.
Techspert Services: A Review of the Company's Services
Overall, the reviews of Techspert Services are overwhelmingly positive, with all of the reviewers giving the company 5-star ratings. The reviews highlight the company's exceptional customer service, expertise, and commitment to providing quality solutions to meet the needs of its clients.
Technical Expertise
The reviewers praised Techspert Services' technical expertise, particularly Robert, the owner, who is described as "extremely knowledgeable and talented." The company's ability to diagnose and resolve complex technical issues is also commended.
Customer Service
The reviews emphasize the exceptional customer service provided by Techspert Services. The reviewers frequently mention the responsiveness and friendliness of the staff, and describe them as "never combative" and "always willing to help."
Quality of Work
The reviewers praised the quality of work performed by Techspert Services. Jason Underwood, for example, noted that his WiFi is now stable and he is getting new customers, and Josh Powers reported that he has had no issues with his computer in over 4 years.
Communication
The reviewers appreciated the clear communication provided by Techspert Services. Robert, in particular, is commended for his ability to explain technical issues in a way that is easy to understand.
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