Business Details
25 Years
experience
Emergency
services
Personalized IT Support Services in Central Virginia
Since 2001, Mr Tech Support has been delivering personalized on-site technology solutions to residential clients and small businesses across Central Virginia. Our team specializes in addressing the unique IT needs of small offices with 3-15 computers, seniors requiring patient technical guidance, and homeowners seeking reliable support. With over 35 years of combined technical expertise, we excel in resolving complex issues involving computers, networks, servers, and AV equipment. Our commitment to integrity, privacy, and authentic customer support has earned us 925+ five-star reviews and the trust of 1,200+ residential customers, 310+ small businesses, and 570+ senior clients.We distinguish ourselves through rapid response times, demonstrated by completing a full office technology relocation within 48 hours for one client in 2012. Our mission remains focused on eliminating technology-related stress through expert service tailored to each client's specific requirements.
Services
Computer Repair
Remote Support
Email Help
Mobile Phone Support
Tablet Support
WiFi Networks
Printer Maintenance
Server Installation
Smart TV Setup
Application Support
Details
- Year established: 2001
Highlights and features
- We offer 23 years of specialized IT support experience for Central Virginia businesses
- Our team provides personalized on-site service for computers, networks, and AV equipment
- Proven track record with 925+ five-star reviews and 1,200+ satisfied residential customers
- Specialized expertise in senior-friendly technology assistance and small business IT needs
- Guaranteed rapid response demonstrated by 48-hour office relocation completion
What people say
Rapid 48-hour office relocation
Patient senior support
Reliable network solutions
Expert computer repair
Personalized service approach
Services
Computer Repair
Our technicians diagnose and resolve hardware and software issues for desktops and laptops. We handle virus removal, system upgrades, and component replacements. Clients benefit from minimized downtime and restored functionality for both home and business computing environments.
Remote Support
Secure remote access allows immediate troubleshooting of technical issues without onsite visit requirements. This service provides cost-effective solutions for software configuration, network connectivity, and application support across Central Virginia businesses and residential clients.
Server Installation
We design, implement, and maintain server solutions tailored to small business needs. Services include network configuration, data security protocols, and cloud integration. Businesses gain reliable infrastructure with regular maintenance to prevent system failures and data loss.
Senior Technology Help
Specialized instruction and patient support for technology users over 60. We simplify device operation, teach essential functions, and provide ongoing assistance with email, internet access, and digital communication tools to enhance technology confidence.
WiFi Network Setup
Professional wireless network installation and optimization for homes and small offices. We ensure secure, high-performance connectivity across all devices with customized router configuration and network security protocols to protect sensitive data.
People
Patrick Wettstone
Founder & Owner
Technology expert with 35+ years of experience solving IT challenges for Central Virginia residents and businesses since founding Mr Tech Support in 2001.
Questions
What areas do you service?
We provide IT support throughout Central Virginia, including both residential and commercial locations.
Do you help with senior technology training?
Yes, we specialize in patient, personalized technology assistance for individuals over 60 years old.
What computer issues can you fix?
We handle hardware repairs, software problems, virus removal, network connectivity, and system upgrades for all major computer brands.
Are you available for emergency repairs?
Yes, we offer urgent response for critical technology failures affecting business operations or personal needs.
What experience do your technicians have?
Our team has over 35 years of combined experience supporting computers, networks, and technology systems for small businesses and homes.
Can you help set up new technology?
Yes, we provide complete setup and configuration for new computers, networks, smart TVs, and other technology equipment.
