Empowering Your Business with Reliable IT Solutions
At Mr. Tech Support, we pride ourselves on providing top-notch technical support services to individuals and businesses in the Richmond area. Our team of experts is dedicated to delivering corporate-quality IT solutions that cater to the unique needs of our clients. Whether you require hardware, software, network, server, internet, or home theatre support, we have the tools and training to get the job done efficiently and effectively.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our clients. Our residential support services include tune-ups, virus and spyware removal, new computer setup, network support, data retrieval, data backup, and data transfer. Our business support services include data retrieval, server recovery, internet connectivity, and virus removal. We also offer the MTS Care Package, a comprehensive support package that focuses on prevention to ensure your technology works efficiently.
Our Approach
We take pride in our personalized approach to technical support. We treat our clients with respect and communicate with them in everyday language, ensuring they understand the problem and solution. We complete 90% of our work on-site, which allows us to build strong relationships with our clients and provide a more personal and high-touch service. Our quick turnaround time and flat fee structure ensure that our clients receive a complete solution that meets their needs without exceeding our quote.
Our Credentials
Our team of experts holds various licenses and certifications, including Microsoft Certified System Engineer, Microsoft Small Business Specialist, Microsoft Certified Professional, and Apple Service Training. We specialize in computer repairs, upgrades, installation, and new computer setup, as well as software installation, virus and spyware removal, point of sale software, and medical/dental practice software.
Our Mission
At Mr. Tech Support, our mission is to provide corporate-quality technical support services that exceed our clients' expectations. We strive to build long-term relationships with our clients by delivering personalized, efficient, and cost-effective solutions that meet their unique needs.
Data Recovery Experience
The reviewer had a positive experience with data recovery services. Patrick was able to retrieve data from a corrupted external hard drive.
Key Strengths
Fair and Honest
Patrick was described as fair and honest in his dealings.
Technical Expertise
He demonstrated technical expertise in retrieving data from a corrupted external hard drive.
