Business Details
44 Years
experience
Your Trusted IT Partner in Madison, WI
Since 1982, Madison Computer Works has been a trusted provider of comprehensive IT solutions for residential, business, and nonprofit clients across south-central Wisconsin. Founded by the Lisse family in a home basement, our company has grown into one of Madison's largest computer stores while maintaining our commitment to personalized service and technical excellence. Our 8,000-square-foot facility offers full-service computer sales, repair, and training with a focus on both pre-sale consultation and post-purchase support.We distinguish ourselves through transparent pricing models that charge only for actual repair time rather than flat-rate packages. Our team of 14 specialized technicians delivers on-site service, network solutions, and data recovery while maintaining industry certifications and environmental stewardship through our EPA Green Power Partnership status. We pride ourselves on combining technical expertise with community values, operating as a locally owned business that has served generations of Wisconsin technology users.
Services
Computer Repair
Malware Removal
On-site Service
Data Recovery
Managed IT Services
Details
- Year established: 1982
Highlights and features
- 40+ years of continuous service to Wisconsin technology users
- Locally owned and operated by the Lisse family since 1982
- Transparent pricing model charging only for actual repair time
- Comprehensive 25-point diagnostic and maintenance process included standardly
- Industry-leading environmental initiatives with solar power and electric vehicle fleet
Associations and certifications
- EPA Green Power Partner
- MG&E Clean Power Partner
- Green Masters Program Green Professional
- Focus on Energy Trade Ally
Services
Computer Repair
Our comprehensive computer repair service addresses hardware and software issues for desktops, laptops, and notebooks. We perform a standard 25-point diagnostic and maintenance process including dust removal, file cleanup, and system optimization. Our technicians resolve performance issues, component failures, and operating system problems while maintaining transparent pricing that charges only for actual repair time rather than flat-rate packages.
Malware Removal
We specialize in eliminating all types of malicious software including viruses, ransomware, spyware, and trojans. Our technicians use advanced tools to clean infected systems, restore compromised data, and implement protective measures. We educate clients on prevention strategies and offer ongoing security solutions to protect against evolving cyber threats that target both individual users and business networks.
On-site Service
Our on-site service brings expert technical assistance directly to homes and businesses throughout south-central Wisconsin. Certified technicians resolve computer issues at your location, minimizing downtime and equipment transportation. For complex repairs requiring specialized tools, we offer temporary loaner equipment while completing repairs at our 8,000-square-foot facility with comprehensive diagnostic capabilities.
Data Recovery
We recover lost or corrupted data from failed storage devices using specialized tools and clean-room facilities in partnership with leading recovery specialists. Our technicians handle physical drive failures, accidental deletions, and system crashes. We implement backup solutions to prevent future data loss and provide emergency recovery services for critical business operations.
Managed IT Services
Our proactive managed services provide continuous monitoring and maintenance of business IT systems. We offer 24/7 network oversight, automatic updates, and preventive maintenance to minimize downtime. This service includes remote support, security management, and predictable budgeting through flat-rate monthly pricing while ensuring business continuity and data protection compliance.
People
Brian Lisse
Business Owner
As owner of Madison Computer Works since its 1982 founding, Brian Lisse has guided the company's growth from a basement operation to Wisconsin's leading computer service provider. He maintains active involvement in daily operations while overseeing strategic direction.
Questions
What services does Madison Computer Works offer?
We provide computer repair, malware removal, on-site service, data recovery, network solutions, and managed IT services for residential and business clients.
What are your service hours?
Our service department operates Monday-Friday 9am-5pm. We offer remote support options outside regular business hours for managed service clients.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritize urgent cases during regular business hours and offer loaner equipment for critical needs.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments for our computer repair and IT services.
How does your data recovery process work?
We assess storage device damage, partner with specialized labs for complex cases, and provide cost estimates before initiating recovery procedures in clean-room environments.
What environmental initiatives do you have?
We maintain EPA Green Power Partner status with solar energy systems, electric vehicle fleet conversions, and comprehensive computer parts recycling programs since 2001.
