Celebrating 30 years of exceptional service, one customer at a time.
At PC Expert, we are a locally owned computer repair shop and an independent provider of on-demand Tech Support, dedicated to providing top-notch computer repair and tech support services to individuals and businesses in Albuquerque and beyond. Our team of experts has extensive training and experience in debugging and resolving various computer problems, from virus removal and software troubleshooting to laptop repair and smartphone repair.
Our Services
We offer a comprehensive range of computer services, including:
- Computer Repair: Diagnosing and resolving computer problems, from hardware issues to software glitches.
- Virus Removal: Safely removing viruses and malware from your computer to ensure your system's security.
- Laptop Repair: Repairing and replacing laptop parts, including screens, keyboards, and more.
- Software Troubleshooting: Troubleshooting and resolving software issues, from operating system errors to application glitches.
- Smartphone Repair: Repairing and replacing smartphone parts, including screens, batteries, and more.
- Data Backup and Recovery: Safely backing up and recovering your sensitive data in case of a system crash or data loss.
- Printer and Networking Setup: Setting up and configuring printers and networking systems for optimal performance.
- Gaming and Work Systems: Building custom gaming and work systems tailored to your specific needs.
Our Expertise
Our team of experts has extensive training and experience in providing on-demand tech support, remote assistance, and onsite support depending on your location. We are equipped to diagnose and resolve most computer problems, and we're always happy to help. Whether you need help with a broken iPad or iPhone, a malfunctioning laptop, or a slow computer, we're here to provide expert guidance and support.
Our Commitment
At PC Expert, we're committed to providing prompt, professional, and friendly service to our customers. We understand the importance of timely and effective computer repair and tech support, and we're dedicated to delivering top-notch services that meet your unique needs. Contact us today to learn more about our services and how we can help you resolve your computer problems.
Overall Experience
The majority of customers have reported a positive experience with PC Experts, praising their quick and efficient service, reasonable prices, and excellent customer communication.
Positive Aspects
- Quick and Efficient Service: Many customers have reported that PC Experts have fixed their computer problems quickly and efficiently, often exceeding their expectations.
- Reasonable Prices: Customers have praised PC Experts for offering reasonable prices for their services, making it an affordable option for computer repairs.
- Excellent Customer Communication: PC Experts have been commended for their clear and concise explanations of the needed repairs, making it easy for non-technical customers to understand.
- Trust and Reliability: Customers have expressed their trust and reliability in PC Experts, often returning for repeat business and recommending them to friends and family.
Negative Aspects
- Poor Customer Service: One customer reported a negative experience with a technician who was pushy and lacked knowledge of computer repair, leading to a poor diagnosis and solution.
- Inaccurate Information: The same customer reported that the technician provided inaccurate information about Windows Hello and did not know how to fix the issue, leading to frustration and mistrust.
