Business Details
30 Years
experience
Emergency
services
Your Trusted IT & Cybersecurity Partner
Founded in 1996, Symquest Group has established itself as a trusted provider of integrated technology solutions for businesses across New England and New York. Our team of certified professionals specializes in designing, installing, and supporting business technologies that optimize information flow and operational efficiency. With a focus on cybersecurity, network infrastructure, cloud services, and document management, we deliver tailored solutions that address the unique challenges of modern organizations. Our commitment to continuous improvement is reflected in our partnerships with leading technology providers like HP, Dell, Cisco, and Microsoft, ensuring our clients receive cutting-edge solutions. We prioritize long-term relationships by offering proactive support, 24/7 monitoring, and comprehensive risk management strategies.Our expertise in integrating electronic and physical communication systems has helped businesses of all sizes enhance productivity while maintaining strict compliance with industry regulations. As a socially responsible organization, we actively participate in community initiatives and maintain memberships in domestic trade associations to stay at the forefront of industry best practices. Our leadership team brings decades of combined experience in technology management, with a proven track record of delivering reliable, scalable solutions that grow with our clients' needs. From small businesses to large enterprises, we provide the technical expertise and personalized service that allows organizations to focus on their core competencies while we handle their technology infrastructure.
Services
Cybersecurity
Cloud Services
Network Infrastructure
Managed IT
Document Management
Phone Solutions
Print Management
Business Continuity
Microsoft 365
Vulnerability Scanning
Details
- Year established: 1996
Highlights and features
- We offer 24/7 proactive network monitoring and rapid threat response
- Our solutions integrate leading technologies from HP, Cisco, and Microsoft
- We provide HIPAA-compliant IT management for healthcare organizations
- Our team holds certifications in advanced cybersecurity and cloud technologies
- We guarantee network reliability with comprehensive business continuity planning
What people say
Reliable network
Secure data
Responsive support
HIPAA compliant
Expert team
Services
Cybersecurity
Our comprehensive cybersecurity solutions protect businesses from digital threats through 24/7 monitoring, rapid threat response, and vulnerability management. We implement advanced security protocols including managed firewall services, email protection, and compliance consulting to safeguard sensitive data. Our team provides end-user training programs that reduce human error risks while maintaining strict adherence to industry regulations.
Cloud Services
We deliver customized cloud infrastructure solutions that enhance business continuity and operational flexibility. Our services include Microsoft 365 implementation, hybrid cloud management, and business continuity planning. These solutions enable seamless collaboration, secure data storage, and scalable computing resources while maintaining enterprise-grade security and compliance standards.
Managed IT
Our proactive managed IT services ensure optimal network performance through continuous monitoring, preventive maintenance, and rapid issue resolution. We provide comprehensive IT help desk support, hardware/software purchasing guidance, and staff augmentation services to maintain uninterrupted business operations and technological advancement.
Document Management
We offer integrated document management systems that streamline workflow efficiency while reducing operational costs. Our solutions include managed print services, digital faxing, and production printing technologies that enhance document security and workflow automation across physical and virtual office environments.
Network Infrastructure
Our network infrastructure services create robust, scalable communication systems using enterprise-grade hardware from leading manufacturers. We implement redundant server configurations, wireless network solutions, and storage area networks to ensure reliable connectivity and data accessibility for growing organizations.
People
Ken Godzik
President
President of Symquest Group with over 25 years of experience in business technology solutions. Holds a Bachelor of Science in Management from Castleton University. Previously held leadership roles at IKON Office Solutions before joining Symquest Group in 2007.
Kevin Davis
Vice President Customer Experience
Vice President of Customer Experience with 15+ years at Symquest Group. Manages network support teams and technical operations. Holds a bachelor's degree in business administration and multiple industry certifications. Started as an Incident Response Engineer before advancing to executive leadership.
Brad McElveen
Vice President Service and Operations
Vice President of Service and Operations with extensive logistics management experience. Previously held senior roles at FedEx for nine years. Holds a Bachelor of Science in Forest Resources Management from SUNY College of Environmental Science and Forestry.
Questions
What cybersecurity services do you offer?
We provide managed endpoint detection, vulnerability scanning, penetration testing, email security, and compliance consulting with 24/7 monitoring and rapid threat response capabilities.
Do you support Microsoft 365 implementations?
Yes, we offer complete Microsoft 365 solutions including email migration, license management, and security configuration to ensure seamless integration and compliance.
How do you handle network infrastructure upgrades?
We conduct comprehensive network assessments, implement redundant server configurations, and deploy enterprise-grade hardware from trusted vendors like Cisco and HP.
What document management solutions are available?
We offer managed print services, digital faxing solutions, and production printing systems that reduce costs while improving document security and workflow efficiency.
Are your services available for remote teams?
Yes, our cloud-based solutions and virtual server technologies support secure remote access and collaboration for distributed workforces.
How do you ensure business continuity?
We implement hybrid cloud strategies, data backup systems, and disaster recovery plans tailored to your specific operational requirements and risk profiles.
