Business Details
27 Years
experience
Emergency
services
Your Complete IT Solution Partner
Dynamic Edge has been delivering comprehensive IT solutions since 1999, specializing in managed IT support, cybersecurity, and custom programming services. Our team of certified professionals operates from Ann Arbor, Michigan, and Nashville, Tennessee, serving businesses nationwide with proactive technology management. We distinguish ourselves through a people-centric approach that combines technical expertise with exceptional client communication. Our 24/7 network monitoring and rapid response protocols ensure minimal downtime for clients across diverse industries including finance, healthcare, and manufacturing.With a proprietary software platform for seamless client interaction and a commitment to continuous staff training, we maintain industry-leading service standards. Our flat-rate billing model eliminates unexpected costs while our strategic partnerships enable discounted hardware/software procurement for clients. Through decades of combined experience and a focus on preventive maintenance, we transform IT challenges into reliable business solutions.
Services
Managed IT Support
Managed Cybersecurity
Co-Managed IT
Custom Programming
Website Design
Details
- Year established: 1999
Highlights and features
- 24/7 network monitoring with one-hour emergency response guarantee
- Flat-rate billing with no hidden costs for all services
- Proprietary software for real-time service tracking and communication
- Certified technicians with industry-specific compliance expertise (HIPAA, SEC)
- Strategic partnerships enabling discounted hardware/software procurement
What people say
24/7 availability
Proactive maintenance
Expert compliance support
Seamless transitions
Rapid response times
Services
Managed IT Support
Our proactive managed IT services include 24/7 network monitoring, automated backups, and preventative maintenance for businesses in Michigan and Tennessee. Certified technicians handle hardware/software purchasing, mobile device support, and quarterly IT roadmap planning. With guaranteed one-hour emergency response and flat-rate billing, we eliminate unexpected costs while maintaining 90% faster recovery times during system failures.
Managed Cybersecurity
Enterprise-grade cybersecurity solutions protect against ransomware, phishing, and data breaches through zero-trust architecture and MDR technology. Our services include managed firewalls, dark web monitoring, and multi-factor authentication for credit unions and healthcare providers. With 24/7 threat detection and compliance support for HIPAA and SEC regulations, we ensure continuous protection for sensitive business data and client information.
Co-Managed IT
This hybrid solution combines your existing IT team with our certified professionals for enhanced capabilities. We provide 24/7 monitoring, specialized expertise on demand, and access to enterprise tools while preserving your internal team's leadership. Benefits include 30-60% cost reductions compared to full outsourcing and immediate access to cybersecurity specialists during emergency situations.
Custom Programming
Our full-time development team creates custom web applications, database solutions, and reporting tools with guaranteed delivery timelines. Using agile methodologies and weekly progress updates, we deliver scalable solutions integrated with existing systems. Services include WordPress development, application integration, and responsive design that aligns with your brand's digital strategy and business objectives.
Website Design
We build mobile-optimized WordPress websites with SEO-friendly architecture and ongoing maintenance support. Our designers create cohesive digital experiences aligned with brand identity while ensuring technical performance. Services include content management system implementation, responsive design adaptation, and integration with existing marketing materials for consistent brand representation across all digital platforms.
People
Tim Neiman
CEO/Visionary
With over 25 years leading technology innovation, Tim Neiman founded Dynamic Edge in 1999 to revolutionize business IT support through proactive solutions and client-centric service models.
Philip Blackwell
Service Desk Manager
As Service Desk Manager, Philip Blackwell leads our 24/7 support team with a decade of experience in enterprise IT operations and client relationship management.
Kevin Wilson
CISO
Chief Information Security Officer Kevin Wilson brings 20+ years of cybersecurity expertise, developing our enterprise-grade protection frameworks and compliance strategies for financial institutions.
Mike Robins
COO/Integrator
Mike Robins oversees operational excellence across all services, ensuring seamless integration between technical delivery and client satisfaction metrics across our nationwide service areas.
Skyler Willett
Website & Graphic Designer
Creative lead Skyler Willett specializes in converting business requirements into visually compelling digital experiences while maintaining technical performance standards for all client websites.
Questions
What industries do you specialize in?
We specialize in serving credit unions, healthcare providers, accounting firms, real estate investment trusts, and manufacturers with tailored IT solutions.
How does your backup system work?
Daily backups with encryption over secure connections, including loaner equipment available within four hours for emergency replacements.
What cybersecurity protections do you offer?
Enterprise-level protections including zero-trust architecture, MDR, dark web monitoring, and multi-factor authentication for comprehensive threat defense.
Can you integrate with existing IT teams?
Yes, our co-managed IT solutions seamlessly integrate with your current staff, providing supplemental expertise and 24/7 monitoring capabilities.
How do you handle emergency IT failures?
We guarantee one-hour response times with 24/7 onsite support and utilize image-based backups to reduce downtime by up to 90% during system failures.
What service models do you offer?
We provide fully managed IT services, co-managed solutions, and standalone cybersecurity/programming services with flexible flat-rate billing options.
Videos
