Digital Integrated Systems (DIS) has been a trusted name in the technology industry since 1992. Founded by Robert Najjar in Broadview Heights, Ohio, DIS started as a retail store where hundreds of computers were assembled and sold. Over the years, the company has grown and evolved to meet the changing needs of its clients.
In the mid-90s, DIS expanded its clientele to include small businesses, schools, and local governments. The company became a Microsoft certified small business specialist and began managing the IT infrastructure of many local companies, schools, and governments. This marked the beginning of DIS's transition from a retail store to a full-fledged managed services provider.
In the early 2000s, DIS began offering managed services and disaster recovery solutions to its clients. The company also started offering more technology services that fit the needs of its customers. In 2011, DIS became a proud partner of Star2Star and began selling VoIP phone systems. Today, DIS sells Cloud Services to complement all of its other services.
Our Services
At DIS, we offer a wide range of services designed to meet the needs of our clients. Our services include:
Managed IT Services
Our managed IT services are designed to provide our clients with peace of mind. Whether your computer simply will not turn on or your server is down, our engineers are ready to fix all your technical problems. Our managed IT services include 24/7 monitoring, regular maintenance, and unlimited remote and on-site support.
Disaster Recovery
A reliable plan is vital for your business in today's web-connected environment to maintain business continuity and disaster recovery. Our disaster recovery services include backup and disaster recovery solutions that are designed to protect your data and minimize downtime.
Cybersecurity
Take care of your business by having proper security measures and training in place to protect your company from major loss. Our cybersecurity services include network security, email security, and endpoint protection. We also offer security awareness training to help your employees identify and avoid cyber threats.
VoIP Phones
A modern solution that transmits voice calls over the Internet, rather than through landlines with ever-increasing costs. Our VoIP phone services include unlimited calling, voicemail to email, and call forwarding.
Cloud Services
You no longer are required to purchase server space or access to software, you essentially pay for the resources you use. Our cloud services include infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS).
Website Development
We will work with you to develop a website that will enhance your product, corporate image, and revenue stream. Our website development services include responsive design, e-commerce solutions, and content management systems.
At DIS, we are committed to providing our clients with the best possible service. We believe that our success is tied to the success of our clients, and we are dedicated to helping them achieve their goals. Contact us today to learn more about how we can help you grow your business.
Service and Technical Expertise
The reviews for DIS Computers are a mix of both positive and negative experiences. One reviewer, J.C., had a disappointing experience with slow response times and lack of willingness to resolve issues, leading to feeling like they didn't want to try to understand the problem. In contrast, numerous reviewers praised the company for their excellent service, technical expertise, and responsiveness. Chris Franks and Parish Office particularly highlighted the company's ability to design IT infrastructure and web development, respectively, while Lou Maglione and Jimmy Hajek praised their quick response times and troubleshooting skills.
Solution-Oriented Approach
DIS Computers seems to have a solution-oriented approach to problem-solving. Many reviewers praised the company for their proactive advice and solutions, such as helping to reinvent websites and digital footprints (Chris Franks) or migrating to Office 365 and Creative Cloud (Eric Zeiter). This approach is reflected in the positive relationship built with clients, as mentioned by Paul Kapper, who praised the company's responsiveness, professionalism, and value.
Partnership and Trust
The reviews also emphasize the importance of building a strong partnership and trust between DIS Computers and their clients. Many reviewers highlighted the company's willingness to work with their staff, explain technical issues in an easily understandable manner, and respond to IT issues at all times of the day and night. This is reflected in the positive comments from Darlene Waugh, who praised DIS's Christian values, compassion, and highly skilled professionals, and from M. Byers, who commend the company's knowledgeable staff.
However, one reviewer, J.C., felt like the company was uncooperative and unwilling to resolve issues, leading to a negative experience.

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