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Business Details
12 Years
experience
Trusted Computer & Mobile Device Repair Services in Shreveport Bossier City
Established in 2014, B.I.T.S. PC Repair was founded by Kenneth Nesser Jr. and Timothy Johnston Jr. to address a wide range of technology repair needs. Our team specializes in Windows and Apple computer diagnostics, virus removal, hardware replacement, and mobile device repairs for iPhones, iPads, Android smartphones, and tablets. We prioritize staying current with evolving technologies to deliver precise solutions for cracked screens, battery issues, software malfunctions, and data recovery.

Our commitment to quality service is reflected in our lifetime warranties against defects, same-day repair options, and transparent pricing with no hidden fees. We incorporate data backup, system optimization, and software updates into every service to ensure long-term device performance. By focusing on affordability and technical expertise, we aim to build lasting relationships with clients who trust us for all their technology repair requirements.
Services
Computer Repair iPhone Repair iPad Repair Data Recovery Gaming Console Repair Virus Removal Battery Replacement Screen Replacement Hardware Diagnostics Software Installation
Details
  • Year established: 2014
Highlights and features
  • We offer 10+ years of combined experience in technology repair services.
  • Our lifetime warranties cover all replacement parts against manufacturing defects.
  • Same-day service available for most iPhone and iPad screen replacements.
  • Every repair includes complimentary data backup and system optimization.
  • Certified technicians handle both Windows and Apple device diagnostics.
Services
Computer Repair
We diagnose and repair Windows and Apple computers with issues ranging from virus infections to hardware failures. Our technicians perform screen replacements, component upgrades, and complete system diagnostics. Every service includes data backup and software optimization to restore performance while maintaining data integrity.
iPhone Repair
Specializing in Apple device repairs, we replace cracked screens, batteries, charging ports, and camera components for all iPhone models. Our technicians use premium replacement parts and provide same-day service options while maintaining device functionality and preserving warranty status.
Data Recovery
We recover lost data from damaged storage devices including hard drives, SSDs, and USB flash drives. Our lab handles physical damage repairs and logical data corruption cases with specialized tools. Services maintain strict confidentiality and offer high success rates for critical file recovery.
Gaming Console Repair
We repair Xbox, PlayStation, and Nintendo Switch consoles with issues including overheating, storage failures, and display port damage. Our technicians perform component replacements, thermal paste applications, and diagnostic testing to restore gaming functionality while maintaining warranty compliance on replacement parts.
iPad Repair
We specialize in iPad screen replacements, battery changes, and component repairs for all generations. Our services include digitizer and LCD assembly replacements with lifetime warranty parts. Technicians handle both structural damage and internal component failures while preserving device functionality.
People
Kenneth Nesser Jr.
Co-Founder
Co-founder with lifelong technology expertise, Kenneth leads diagnostic operations and ensures technical standards meet industry best practices for computer and mobile device repairs.
Timothy Johnston Jr.
Co-Founder
Co-founder Timothy oversees service delivery and maintains technical certifications, ensuring repair processes incorporate the latest advancements in device diagnostics and component replacement.
Questions
What types of devices do you repair?
We repair Windows and Apple computers, iPhones, iPads, Android smartphones and tablets, and gaming consoles including Xbox, PlayStation, and Nintendo Switch.
Do you offer same-day repair services?
Yes, we provide same-day service for most iPhone and iPad screen replacements when requested before 2 PM.
What warranties do you provide?
All replacement parts carry lifetime warranties against manufacturing defects, and we include 30-day software warranties on repair services.
How much does data recovery cost?
Data recovery starts at $74.99 for basic hard drive recovery, with prices varying based on storage capacity and damage severity.
Can you repair cracked device screens?
We replace cracked screens for iPhones starting at $49.99, iPads starting at $89.99, and Android devices at $49.99 plus part costs.