Business Details
22 Years
experience
Emergency
services
Your Trusted IT Partner in Galax, VA
Founded in April 2004 as Twin County Computers, our company has evolved through strategic growth to become Twin County Tech Inc, reflecting our expanded expertise in technology solutions. With over two decades of combined experience in IT and security systems, we serve clients in Galax, Hillsville, and Independence, VA, offering tailored services that integrate computer repair, managed IT, and advanced security systems. Our team prioritizes seamless technology integration, ensuring businesses and homeowners focus on their core priorities while we handle technical complexities. We merged with Twin County Security LLC in 2011 to provide holistic solutions, combining IT infrastructure with burglar, fire, and surveillance systems. Our commitment to innovation is demonstrated through cutting-edge access control, commercial-grade surveillance, and cloud computing solutions.We maintain rigorous quality standards through regular system diagnostics and proactive maintenance, ensuring reliability for critical operations. As a locally owned business, we emphasize personalized service, competitive pricing, and rapid response times for both emergency and routine support. Our expertise extends to hardware diagnostics, software optimization, and network security, with in-stock inventory for immediate repairs. We adhere to industry best practices in cybersecurity, including managed antivirus solutions and firewall configurations. Our dedication to client satisfaction is evidenced by our willingness to beat local monitoring rates and guarantee system functionality through automated testing protocols.
Services
Computer Repair
IT Services
Access Control
Surveillance Cameras
Medical Alert Systems
E-Recycling
Web Design
Remote Support
VOIP Phone
Software
Details
- Year established: 2004
Highlights and features
- We are a locally owned business with 20+ years of combined technical expertise
- Our team provides 24/7 emergency security system monitoring and support
- We offer in-stock hardware inventory for immediate computer repair needs
- Our solutions integrate IT infrastructure with comprehensive security systems
- We guarantee system functionality through automated testing protocols
What people say
Excellent job
Fastest turn around
Good prices
Friendly staff
Phenomenal service
Services
Computer Repair
We offer comprehensive computer repair services for laptops and desktops, including virus removal, hardware diagnostics, operating system reloads, and component replacements. Our technicians handle screen repairs, power jack replacements, and hard drive upgrades using quality parts. With in-stock inventory and rapid turnaround times, we minimize downtime for both personal and business users while maintaining competitive pricing across Southwest Virginia.
IT Services
Our IT services include network setup, cybersecurity solutions, and cloud computing integration tailored to business needs. We provide remote monitoring, managed antivirus protection, and firewall management to ensure system security. With both hourly and maintenance agreement options, our team supports hardware/software infrastructure, Wi-Fi solutions, and Office 365 implementation while maintaining proactive system maintenance protocols to prevent operational disruptions.
Access Control
We install advanced access control systems that restrict property entry to authorized personnel only. Our solutions combine electronic keypads, biometric scanners, and remote management capabilities to enhance security for commercial and residential properties. These systems integrate with broader security frameworks while providing detailed access logs and real-time monitoring features for improved risk management in Southwest Virginia.
Surveillance Cameras
Our commercial-grade surveillance systems offer high-definition video monitoring with remote access capabilities. We design customized camera networks for businesses and residences using IP-based technology that supports smartphone and tablet viewing. Systems include covert installation options, motion detection features, and network integration while maintaining reliable performance for both day and night security operations.
Electronic Security
We provide comprehensive security solutions including burglar and fire alarm systems with 24/7 monitoring capabilities. Our offerings include wired/wireless systems, motion detectors, and environmental sensors for comprehensive property protection. With automated testing protocols and state-mandated fire system inspections, we ensure system reliability while offering competitive monitoring rates and equipment compatibility with existing installations.
Questions
What areas do you serve?
We serve clients in Galax, Hillsville, and Independence, VA, with both on-site and remote support options available across Southwest Virginia.
Do you offer emergency services?
Yes, we provide 24/7 emergency support for security system failures and critical IT issues with rapid response times for both residential and commercial clients.
What computer repair services do you offer?
We repair laptops and desktops including virus removal, hardware replacements, screen repairs, and system optimizations with same-day turnaround for most standard repairs.
Can you install surveillance systems?
Yes, we design and install commercial-grade surveillance systems with remote viewing capabilities, offering both visible and covert camera options tailored to your security needs.
Do you support business IT infrastructure?
We provide complete IT management including network setup, cybersecurity, cloud solutions, and hardware/software maintenance agreements for businesses of all sizes.
What payment methods do you accept?
We accept cash, credit cards, and business checks. Payment options may vary for specific services - please contact our office for current payment details.