Business Details
27 Years
experience
Emergency
services
Expert IT Services & Computer Repair in Lake Bluff
Computer Concepts USA has been delivering comprehensive computer training and repair solutions to businesses across the greater Chicago area since 1999. Our expertise spans customized software training, technical support, and hardware repairs, tailored to meet the unique needs of corporate clients, small businesses, and home-based enterprises. With a focus on efficiency and productivity, we specialize in integrating technology to streamline operations and empower employees through hands-on education. Our team of seasoned professionals brings decades of combined experience in Microsoft Office Suite, server installations, and cybersecurity, ensuring clients receive actionable solutions that drive measurable results.Backed by a commitment to long-term relationships, we offer on-site, remote, and mobile classroom services nationwide, supported by a proven track record of client success in industries ranging from finance to healthcare. Our dedication to quality is reflected in our personalized approach, rapid response times, and comprehensive supportfrom diagnosing slow systems to implementing data backup solutionsthat position us as a trusted partner in technology optimization.
Services
Computer Training
Computer Repair
Data Recovery
Server Installation
Virus Removal
Network Support
Software Upgrades
Database Design
Online Marketing
Remote Support
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in corporate and small business IT training.
- Our trainers hold certifications in Microsoft Office Suite and project management tools.
- We offer nationwide remote support and mobile classroom services.
- We guarantee rapid response times for computer repair and virus removal.
- Our solutions are tailored to industries including finance, healthcare, and nonprofits.
What people say
Great instructor
Learned a lot
Feel empowered
Outstanding overview
Efficient solutions
Services
Computer Training
Our customized computer training programs equip employees with essential software skills, from Microsoft Office to Salesforce. We use interactive methods to ensure retention, focusing on real-world applications that enhance productivity. Clients benefit from on-site, remote, and mobile classroom options tailored to their business needs.
Computer Repair
We diagnose and fix hardware issues including power failures, liquid damage, and performance slowdowns. Our technicians provide fast, reliable repairs for all computer brands, minimizing downtime. Temporary equipment is available during repairs to maintain business continuity.
Virus Removal
Our experts eliminate viruses, spyware, and malware while recovering lost data. We implement proactive security measures like firewalls and antivirus software to protect against future threats. Rapid response ensures minimal disruption to business operations.
Data Recovery
We specialize in retrieving lost data from damaged systems and setting up secure backup protocols. Services include Carbonite cloud backup integration and customized recovery plans to prevent data loss from hardware failures or cyberattacks.
Server Installation
Our team installs and configures small business servers, ensuring seamless network connectivity and data management. We optimize server performance for reliability and scalability, supporting both on-premise and hybrid infrastructure needs.
People
Lori Tisinai
Founder
With 15+ years in IT training, Lori established Computer Concepts USA after a Fortune 500 corporate career. She specializes in end-user application training and courseware development, focusing on practical, business-relevant instruction.
Audrey
Senior Trainer
Audrey delivers Microsoft Office and Lotus Notes training with 15 years of experience. She creates custom Access databases and Excel macros, combining technical expertise with project management skills to enhance client workflows.
Cathy
Lead Instructor
Cathy specializes in classroom training and curriculum development, with 23 years of experience. Her focus on adult learning techniques ensures engaging, practical sessions that align with organizational goals and software requirements.
Marianne
Microsoft-Certified Master Instructor
Marianne teaches Microsoft Office and Project with 17 years of experience. She combines project management and help desk support expertise to deliver comprehensive training that bridges technical skills and business applications.
Megan
Excel Specialist
Megan focuses on Microsoft Office training, particularly Excel, with 20 years of experience. She develops instructional manuals and dynamic classroom techniques to build user confidence and proficiency in complex software functions.
Questions
What computer training options do you offer?
We provide on-site, remote, and mobile classroom training for Microsoft Office, Salesforce, and custom software, tailored to business needs.
Can you fix a slow-running computer?
Yes, we diagnose and resolve performance issues including virus removal, hardware upgrades, and system optimization to restore speed and efficiency.
Do you support small businesses with IT needs?
We offer server installation, network setup, and cybersecurity solutions specifically designed for small businesses' scalability and budget requirements.
How do you handle data recovery emergencies?
We retrieve lost data from damaged systems and implement cloud backup solutions like Carbonite to prevent future data loss incidents.
Are your services available outside Lake Bluff?
Yes, we provide nationwide remote support and on-site services across the greater Chicago area and beyond.
What security measures do you recommend?
We install antivirus software, configure firewalls, and conduct security assessments to protect against malware, phishing, and data breaches.
