Business Details
30 Years
experience
Emergency
services
Managed IT Services for Long Island Businesses
The Computer Pros of America has been a trusted provider of managed IT services and business IT consulting since 1996. Our team of certified professionals delivers proactive solutions including network monitoring, cloud services, cybersecurity, and disaster recovery tailored to small and mid-sized businesses across Long Island. With 24/7 support and a client-centric approach, we specialize in minimizing downtime while maximizing productivity through cutting-edge technology and personalized service.Our proven track record of 20+ years demonstrates our commitment to innovation, reliability, and customer satisfaction. We maintain industry partnerships with leading technology providers to ensure our clients receive best-in-class solutions. Our mission focuses on delivering cost-effective IT strategies that allow businesses to concentrate on growth while we manage their technological infrastructure.
Services
Managed IT Services
Cloud Solutions
IT Consulting
Cybersecurity
Data Backup
Disaster Recovery
Remote Support
On-site Support
Network Monitoring
Endpoint Security
Details
- Year established: 1996
Highlights and features
- 20+ years of experience in managed IT services for Long Island businesses
- Certified professionals with expertise in cutting-edge technology solutions
- 24/7 service desk with 99% customer satisfaction ratings
- Proactive approach to minimize downtime and prevent IT issues
- Strategic partnerships with industry leaders like Microsoft and Dell
Associations and certifications
- Microsoft Certified IT Professional (MCITP)
- MCP
- MSCE
What people say
Fast and reliable service
Outstanding IT service
Resolved within minutes
Cost-effective solutions
24/7 support availability
Services
Managed IT Services
Our proactive managed IT services provide continuous network monitoring, automated maintenance, and help desk support to ensure business continuity. We handle system updates, security patches, and performance optimization while you focus on core operations. With 24/7 remote monitoring and rapid response protocols, we minimize downtime and maintain optimal system performance for Long Island businesses.
Cloud Solutions
We deliver scalable cloud solutions including Microsoft 365 administration, cloud backups, and endpoint protection tailored to business needs. Our cloud migration services ensure secure data access while maintaining compliance standards. With 100% uptime guarantees and disaster recovery integration, we help businesses transition to modern cloud infrastructure while reducing hardware dependencies and operational costs.
Business IT Consulting
Our IT consulting services develop customized technology roadmaps aligned with business objectives. We assess existing infrastructure, identify security vulnerabilities, and implement efficiency-enhancing solutions. With certified professionals and industry partnerships, we provide strategic guidance for technology investments that improve productivity while maintaining budget constraints and future-proofing operations.
Disaster Recovery
We implement comprehensive disaster recovery solutions with cloud backups and rapid restoration protocols. Our systems protect against data loss from hardware failures, cyberattacks, or natural disasters. With automated backup verification and recovery testing, we ensure business continuity while maintaining 99% service uptime through redundant storage architectures and immediate failover capabilities.
Remote Support
Our 24/7 remote support services provide immediate troubleshooting through secure remote access. Certified technicians resolve issues without requiring on-site visits for most problems. Using encrypted connections and real-time diagnostics, we address software conflicts, network issues, and system errors while maintaining data security and minimizing business disruption through rapid resolution protocols.
People
Michael Cotrone
President/CEO
Michael Cotrone leads The Computer Pros of America with over 20 years of IT industry experience. He oversees strategic operations, vendor partnerships, and financial management while maintaining technical certifications including MCSE and MCITP. His leadership focuses on delivering innovative IT solutions and maintaining the company's 99% customer satisfaction rating.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cloud solutions, cybersecurity, data backup, disaster recovery, and 24/7 technical support tailored to small and mid-sized businesses.
Do you provide 24/7 IT support?
Yes, our service desk operates 24 hours a day, 7 days a week with live technicians available for immediate assistance through remote access or on-site visits.
How do you handle emergency IT issues?
We prioritize urgent matters with guaranteed response times, remote troubleshooting capabilities, and dispatch technicians for critical on-site emergencies within our service areas.
What areas do you serve?
We primarily serve businesses in Suffolk and Nassau Counties, Long Island, NY with both remote support and on-site service options available.
Can you help with cloud migration?
Yes, we specialize in secure cloud transitions including Microsoft 365 implementation, data migration, and ongoing cloud infrastructure management with uptime guarantees.
What certifications do your technicians hold?
Our team maintains industry-recognized certifications including Microsoft Certified IT Professional (MCITP), MCP, and MSCE with ongoing training in emerging technologies.
