Business Details
Emergency
services
Your Trusted Virtual IT Department in Hammond, LA
RAM Computer Services has been delivering reliable IT support across Tangipahoa, Livingston, St. Tammany, and surrounding parishes for over 15 years. Our team prioritizes exceptional customer service, combining technical expertise with a personable approach to ensure seamless solutions for businesses. We specialize in reducing operational stress by managing all computer duties, allowing clients to focus on core activities. Our commitment to cost efficiency minimizes downtime while maximizing productivity through tailored IT strategies. As a locally owned business operated by Ron Taylor, we maintain deep community ties, evidenced by our active involvement in organizations like the Rotary Club of Hammond and the Hammond Chamber of Commerce.Our convenient storefront in Downtown Hammond provides drop-off repair services alongside enterprise-level support for businesses of all sizes. Serving cities including Baton Rouge, Covington, and Denham Springs, we act as an extension of our clients' teams, offering comprehensive IT management from network setup to CRM platform support. Our proven track record includes over a decade of trusted service for institutions like the City Court of Hammond, ensuring rapid resolution of technical issues. By integrating advanced technologies such as encrypted remote file backups and proactive system monitoring, we deliver robust, future-ready IT solutions designed for small businesses at accessible price points.
Services
IT Support
Virtual CIO
Remote Support
Anti-Virus
Remote File Backup
Local Image Backups
Monitor and Alert
Vendor Management
Email Management
Remote Access
Highlights and features
- We offer over 15 years of IT support experience tailored to local businesses
- We provide enterprise-level IT services at small business pricing
- Our team delivers personalized service with technical expertise
- We implement robust remote file backup and disaster recovery solutions
- We manage vendor relations to streamline your IT operations
What people say
Excellent service
Quick to respond
Great customer service
Highly recommend
Amazing support
Services
Virtual IT Department
Our Virtual IT Department delivers enterprise-grade technology solutions tailored for small businesses. This service includes proactive network monitoring, cybersecurity implementation, and 24/7 technical support access. By outsourcing your IT needs to us, you gain access to a team of experts without the overhead costs of an in-house department, ensuring your operations run smoothly and securely.
Remote File Backup
Remote File Backup protects your critical data through automated, encrypted cloud storage. We maintain 10 previous file versions accessible from any internet-connected device. This solution safeguards against data loss from hardware failures, cyberattacks, or accidental deletions while ensuring compliance with industry data retention standards through secure, offsite storage.
Local Image Backups
Local Image Backups provide rapid system restoration following hardware failures. We create complete server images that enable full recovery within one hour using either repaired systems or our loaner servers. This service minimizes downtime during critical system failures, maintaining business continuity through immediate access to fully operational backup infrastructure.
Monitor and Alert
Our Monitor and Alert system proactively tracks network health through installed software agents. We receive real-time notifications about hardware failures, software conflicts, or security threats, allowing preemptive resolution before issues impact operations. This continuous oversight ensures optimal system performance and reduces unexpected technical disruptions through early intervention.
Vendor Management
Vendor Management streamlines your technology procurement processes by handling software, hardware, and service provider interactions. We negotiate contracts, coordinate installations, and resolve technical issues with third-party vendors on your behalf. This service eliminates the administrative burden of managing multiple technology suppliers while ensuring optimal pricing and service quality.
People
Ron Taylor
Owner
Ron Taylor owns and operates RAM Computer Services, leveraging extensive IT expertise to deliver tailored technology solutions. He actively contributes to local organizations as a former Rotary Club of Hammond President and Hammond Chamber of Commerce board member.
Questions
What does your Virtual IT Department service include?
Our Virtual IT Department provides comprehensive network management, cybersecurity, remote support, and proactive system monitoring tailored for small businesses at enterprise-level quality.
How do you help businesses save money on IT costs?
We reduce downtime through proactive maintenance and optimize efficiency with tailored technology solutions, eliminating the need for expensive in-house IT infrastructure and personnel.
Which areas do you service?
We serve businesses in Hammond, Baton Rouge, Covington, Denham Springs, and surrounding parishes across Southeast Louisiana.
Do you offer emergency IT support?
Yes, we provide prompt response for urgent technical issues with our team typically addressing critical problems within hours of notification.
What backup solutions do you provide?
We offer both remote encrypted cloud backups with version history and local image backups enabling rapid system restoration within one hour.
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