Ram Computer Services

RAM Computer Services has been a cornerstone in the IT support industry for over 15 years, serving the Tangipahoa, Livingston, St. Tammany, and surrounding parishes. Our team prides itself on delivering exceptional customer service, providing comprehensive IT solutions tailored to meet the unique needs of each client.

Our Mission

Our mission is to provide personalized, professional, and efficient IT support to businesses and individuals alike. We believe in fostering a stress-free work environment where technology works for you, not against you. By offering a range of services, we aim to enhance your business's productivity, reduce downtime, and save you money in the long run.

Our Services

RAM Computer Services offers a variety of services designed to cater to all your IT needs. These include:

• Virtual IT Department Service: An enterprise-level IT service designed and priced for small businesses. This service involves a Virtual CIO who reviews the efficiency of your current systems, security, and disaster recovery plans, and helps develop strategies for future purchases and system optimization.

• Unlimited Remote Support: Our team is available 24/7 to assist with any IT issues you may encounter. Whether you need help troubleshooting a problem or setting up a new system, we're just a call, email, or text away.

• Anti-Virus: We provide licenses for anti-virus software for every computer on your network, ensuring your systems are protected from malware and other cyber threats.

• Remote File Backup: We use the latest technology to ensure all your files are backed up offsite, encrypted, and accessible from any internet connection. This means you can rest assured that your data is safe and retrievable in case of a disaster.

• Local Image Backups: In the event of a total server crash or hard drive failure, we can restore your server in under an hour, either to your repaired system or to our loaner server.

• Monitor and Alert: We install special software on each computer to monitor its performance and alert us to any potential issues. This proactive approach allows us to address problems before they become major concerns.

• Vendor Management: We work with vendors on your behalf, dealing with software, copier, internet, and voice vendors to ensure smooth operations and resolve any issues that may arise.

• Email: We manage email services, including setting up and managing Google G-Suite, Microsoft Office 365, and various other platforms. Our team ensures your email system runs smoothly and efficiently.

• Remote Access: We provide end users with secure connections to their computers, allowing them to work remotely without compromising security.

Why Choose Us?

At RAM Computer Services, we understand the importance of reliable, efficient, and personalized IT support. Our team is comprised of knowledgeable professionals who are dedicated to providing top-notch service and ensuring your IT needs are met. We're not just an IT company; we're your virtual IT department, here to help you succeed.

Testimonials

Don't just take our word for it! Here's what some of our satisfied clients have to say:

• "Ram has provided the City Court of Hammond with excellent service for more than a decade. They are quick to respond to any issues that arise with our network and machines." - Tony Licciardi, City Court of Hammond

• "You don't usually get great customer service from IT people, but that is not the case with this company. Every single time, they have been most helpful, no matter how big or small our question or request is. I highly recommend this company for all of your IT use." - Tanja Wadsworth, Solomon Episcopal Conference Center

• "The management of our daily operations relies heavily on information technology. With one corporate headquarters and ten regional offices, Ram Computer Services has become our in-house IT support team for just about everything from setting up new user profiles to helping us manage our CRM platform. These guys are amazing!" - Tim SanFillippo, Jani-King Gulf Coast

Contact Us

If you're looking for a reliable and efficient IT support team that truly cares about your business, look no further than RAM Computer Services. Our team is here to help you navigate the complex world of technology and ensure your systems run smoothly. Contact us today to learn more about our services and how we can help you succeed.