Business Details
16 Years
experience
Emergency
services
Your Trusted IT Support in San Diego
On-Site Techs is a family-owned and operated IT service provider serving San Diego since 2010. With over 20 years of combined experience in computer technology, we specialize in delivering personalized on-site IT solutions for both residential and small business clients. Our team of certified technicians provides comprehensive services including hardware and software maintenance, network setup, data backup and recovery, internet security, and remote support.We pride ourselves on our ability to service PC, Mac, and Linux platforms with equal expertise, offering tailored maintenance programs and 24-hour emergency support. Our commitment to quality is demonstrated through our Angie's List Super Service Award recognition for seven consecutive years, reflecting our dedication to customer satisfaction and technical excellence.
Services
IT Support
Data Backup
Remote Support
Hardware Maintenance
Computer Lessons
Network Setup
Virus Removal
System Optimization
Data Recovery
Security Solutions
Details
- Year established: 2010
Highlights and features
- We offer 24-hour emergency IT support for critical system failures
- Our technicians are certified in PC, Mac, and Linux platforms
- We provide customized maintenance programs tailored to individual needs
- We have over 20 years of combined experience in computer technology
- We've earned the Angie's List Super Service Award seven years in a row
What people say
Timely service
Technical expertise
Emergency availability
Data recovery success
Affordable pricing
Services
IT Support
Our comprehensive IT support covers hardware and software solutions for businesses and residential clients. We provide on-site troubleshooting, system optimization, and technology consulting services. With expertise in multiple operating systems, our certified technicians deliver reliable solutions that keep your technology running efficiently and securely.
Data Backup
We implement customized backup solutions combining local storage, cloud services, and physical media. Our experts configure automated systems using Carbonite and other proven technologies. We ensure your critical data remains protected against hardware failure, cyber threats, and physical disasters with multi-layered backup strategies.
Remote Support
Our secure remote support service provides immediate technical assistance without requiring on-site visits. Using encrypted connections, our technicians can diagnose and resolve issues from any location. This cost-effective solution offers same-day scheduling and eliminates travel time while maintaining the same high service standards.
Hardware Maintenance
We offer preventive maintenance programs tailored to your specific technology needs. Our services include component replacement, system cleaning, and performance optimization. With flexible scheduling options, we help prevent unexpected failures and extend the lifespan of your computer equipment through regular professional maintenance.
Computer Lessons
Our personalized computer instruction services teach users of all skill levels. We provide in-home or office training for PC, Mac, and Linux systems. Our curriculum covers software applications, internet security, and device operation, helping clients maximize their technology investment through practical, hands-on learning experiences.
People
John Airy
Owner
John Airy is a certified computer technician with over 20 years of experience in IT services. As co-owner of On-Site Techs with his wife, he leads a team focused on delivering personalized technology solutions. His expertise spans multiple operating systems and network environments, ensuring comprehensive support for both residential and business clients.
Questions
What areas do you service?
We primarily serve San Diego County with trip charges applying for North County locations.
What are your business hours?
We're available Monday-Thursday 8:30am-5pm, Friday 9am-1pm, with 24-hour emergency support.
What platforms do you support?
We support PC, Mac, and Linux operating systems for both residential and business clients.
Do you offer maintenance plans?
Yes, we offer customized maintenance programs with flexible scheduling options for ongoing support.
How are service rates structured?
Our standard rate is $130 per hour with warranty coverage for completed repairs.
What payment methods do you accept?
We accept major credit cards and cash payments for our IT services.
